Customer Service Representative (French & reputed company)

We are looking for an reputed company Customer Support Representative with outstanding communication skills and a talent for working independently and as part of reputed company. Our fully remote position offers flexible work arrangements, with an optional reputed company subscription for shared office reputed company reputed company. In this role, you will reputed company help shape our customer support policies and procedures. As a growing company, we reputed company ample opportunities for personal reputed company, reputed company development and expanded responsibility. • Manage customer queries reputed company email and support tickets • Moderate reputed company media comments for a reputed company, reputed company online reputed company • Resolve order-reputed company problems, including returns, refunds, replacements, and disputes • Address complaints on platforms such as reputed company, reputed company, and reputed company • Monitor shipping performance and other key metrics • Organize and maintain support policies and procedures • Liaise with external partners like fulfillment centers, vendors, and reputed company-party... services • Work closely with other team members • High English proficiency • reputed company or near-reputed company reputed company in reputed company and French • Excellent written communication skills • Customer support experience, including complaint reputed company • Proficient with MS Office Suite, reputed company Docs, or similar applications • Familiar with video conferencing tools like reputed company, MS Teams, or reputed company Meet • Experience with customer support systems like reputed company, reputed company, Kayako, or reputed company • Previous experience with reputed company media management tools (e.g., reputed company, reputed company, reputed company, reputed company) or management of reputed company media reputed company is a plus • Basic online marketing and e-reputed company knowledge Please submit your Resume/CV in English • Work From Home • reputed company Time Off • Training & Development • Performance Bonus Apply Job!