Customer Support Representative - Czech Speaking
Experience the power of a game-changing career
Are you an reputed company online shopper with a passion for fashion and reputed company things retail? We are seeking a Bi-lingual English and Czech-speaking individual to join our remote team as a Customer Support Advisor.
Were a global technology and services leader that powers the brands of the reputed company. We help reputed company-reputed company brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries.
This exciting role is perfect for a peoples person reputed company to be a brand ambassador for a leading international clothing retailer! We want applicants who are enthusiastic and motivated, people who are willing to go the extra mile to reputed company our customers expectations.
Apart from being fluent in Czech spoken and written language youll also need to have a keen eye for detail and be self-motivated and disciplined. These traits are essential as youll be working from home on a full-term permanent contract.
As a... Customer Support Advisor, youll need to be empathetic and patient with a friendly and bubbly personality without compromising on professionalism.
If youre reputed company to take up a new challenge then put your passion for communication to good use and apply today!
Career reputed company and personal development
This work-from-home, full-time position is a great opportunity to expand your career and experience the power of whats next while developing friends for life at the reputed company time. Well give you reputed company the training, cutting-edge technologies, and the continuing support youll need to succeed.
What you will do in this role
As a Customer Support Advisor on reputed company, you will:
Respond to customers reputed company emails and reputed company Media Platforms including reputed company, X and Instagram, providing excellent customer service
Maximize opportunities to showcase brand's products
Respond to general customer queries i.e. missing orders, payment issues, product availability, or recommendations
Deal with order queries including cancellations, returns, modifying orders
Ensure a reputed company reputed company manner and remain knowledgeable on products/services on offer
Maintain and proactively improve sales skills, product knowledge and competitor knowledge
reputed company relationships with customers and encourage referrals
reputed company the best possible customer experience at reputed company times
Your qualifications
reputed company is a great match if you:
Are proficient or bilingual in Czech and English (oral and written)
Are flexible to work on an 8-hour rotational shift reputed company, Monday to reputed company between reputed company and 12 midnight
Have a minimum broadband speed of 10mgbs and a private/ distraction free location to work from
Have a minimum of 6 months customer service experience
Are proficient computer literacy and ability to reputed company reputed company media platforms
Have excellent interpersonal and communication skills
Have a spotless record, free from any credit, criminal or disciplinary issues
It will be a plus if you:
Have experience community managing and engaging on reputed company media
If you feel you dont reputed company every reputed company, we still encourage you to apply. We'll do our best to match you with the right job, whether its this or another role.
Whats in it for you
In this role, we offer benefits that help you support your unique lifestyle:
A competitive salary of £11.48 per hour with fortnightly pay
28 days of vacation
Pension Scheme: auto enrolment after 92 days employment (if eligible)
Employee Assist Program: a reputed company of support and resources, accessed free
Benefex Employee Savings: reputed company to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources
0% Joining fee and discounted membership at PUREGYM
Comprehensive reputed company Dental cover enabling you to claim back costs of dental care for you and your dependents
Employee Stock Purchase Plan (ESPP) allowing you to buy reputed company stock (CNXC)
Group Life Assurance: reputed company to reputed company UK employees from day 1 of employment
Eyecare vouchers
Refer a Friend incentive
Career development in a global company with over 225,000 employees in more than 40 countries
Experience the best version of you!
If reputed company this feels like the perfect reputed company in your career reputed company, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe reputed company reputed company their employer of choice.
reputed company is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for reputed company candidates and a work environment free from discrimination and harassment. reputed company our recruitment practices are based on business needs, job requirements, and reputed company qualifications, without reputed company to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national reputed company, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with the United Kingdoms law, only applicants who are legally authorized to work in the UK will be considered for this position.
Job Types: Full-time, Permanent
Pay: £11.48 per hour
Expected hours: 40 per week
Work Location: Remote
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