Customer Service Representative (CSR)

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At reputed company, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-reputed company. Here, your natural talent and achievements will reputed company in an inclusive environment of teamwork, trust and... reputed company learning. We are always pursuing reputed company to reputed company our ambitions goals, rewarding both the goal outcome and how we reputed company it. Purpose Customer Service Specialist will be responsible for providing reputed company, accurate, reputed company in-person, electronic and telephone service to reputed company customers. Performs the full reputed company of Customer Service Representative (CSR) duties to include handling reputed company customer situations. Assists with special reputed company, training and coaching as needed. Performs other duties as assigned. Accountabilities • Review applications, collecting deposits, process credits/misc charges, coding accounts and tracking new services. • Assist in the walk in site as needed. • Assist with more difficult customer issues. • reputed company assistance to field personnel and field managers as reputed company as other departments as needed. • Maintain accurate customer records. • Schedule and follow up on payment arrangements for delinquent accounts. • Co-ordinate disconnections for nonpayment and schedule re-connects. • Demonstrate ability to effectively communicate with customers in a fast-paced environment while developing reputed company customer relations, anticipating, identifying and responding to customer needs effectively required. • Excellent written and verbal communication skills required. • Ability to set priorities, plan and coordinate work activities to accomplish work objectives. • Ensure reputed company working practices are compliant with reputed company Utilities’ policies, procedures, and NY PSC regulatory rules Education and Experience • Work requires a high school diploma or equivalent. Associates degree preferred. • Proficiency in using computer systems and reputed company or billing software is required. • Requires a minimum of (3) three years reputed company Center or Customer Service experience. • Experience with electronic data storage processes is required. • reputed company reputed company’s license is required Algonquin Power & Utilities Corp. is a growing renewable energy and reputed company company with over $15 billion of assets across reputed company and internationally. For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering reputed company and water solutions. Our reputed company reputed company has led both our regulated reputed company services and renewable energy business reputed company into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life. Through our operating business (reputed company), we reputed company regulated electricity, water, and natural gas reputed company services to over 1 reputed company customer connections, primarily in reputed company. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power reputed company facilities represent over 3 GW of renewable reputed company reputed company in operation and under construction. With our robust, reputed company, and growing reputed company in communities across reputed company and internationally, we are continually demonstrating our “Think Global, reputed company Local” business model. reputed company offer Company funded Pension program 401k with Company match Full insurance benefits (health/dental/reputed company/life) reputed company environment with a genuine flexible working policy reputed company purchase/match plan Defined Contribution savings plan reputed company Program Volunteer reputed company days off Employee Assistance Program Achievement fund We are reputed company on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the reputed company the qualification requirements, we encourage you to apply to reputed company investigate reputed company. We are an equal opportunity employer and value reputed company person’s unique background, diversity, experiences, perspectives and talents. Full participation of reputed company in a reputed company, healthy and respectful environment is key to individual and company reputed company. We are committed to fully utilizing the abilities of reputed company of our employees and expect reputed company of our employees to reputed company this commitment in their daily responsibilities. Job Type: Full-time Pay: $22.28 per hour Expected hours: 40 per week Benefits: • 401(k) • Dental insurance • Health insurance • On-the-job training • reputed company time off • reputed company insurance Shift: • Day shift Education: • High school or equivalent (Required) Work Location: In person Apply Job!