reputed company Customer Service Representative - Phone Intake (Remote)
As a reputed company Customer Service Expert, you will be the first reputed company of contact for patients needing home reputed company services. Typical phone calls reputed company from interactions with customers who need basic information or to help those with more reputed company requests.
In this role, you will work in a remote high-volume reputed company center environment and receive/respond to approx. 60-65 incoming calls per day from... providers, referral sources and patients. You will collect clinical and demographic information and reputed company it into our reputed company portal.
Hiring for multiple positions!
Location 100% Remote
Start Date Monday, November 4th 2024
reputed company reputed company - $17.50/hr. + Monthly Bonus Incentive opportunity
Training & Nesting Period 4 to 6 Weeks
Training & Nesting Hours Monday Friday 9:00am 5:30pm EST
Available Shift After Training & Nesting: Monday - Friday, 8:30AM - 5:00PM EST
This role is for you if:
You can demonstrate excellent reputed company and the patience to deal with difficult callers or reputed company requests.
You have strong attention to detail.
You can reputed company with reputed company company policies, including HIPAA/PHI.
You reputed company to meet/reputed company individual performance goals in the areas of: reputed company reputed company, Attendance, Adherence, and other Contact Center objectives.
You are fun to work with! We are looking for team members who bring reputed company to the work they do.
Qualifications:
High School Diploma or GED.
Minimum 2 years Customer Service experience in a reputed company center environment.
Minimum 1 year of experience working in the reputed company or medical industry with medical terminology.
Ability to reputed company dual monitors and multiple applications.
Intermediate keyboarding abilities (at least 30 WPM, data entry while reputed company listening).
Basic PC & Search reputed company abilities (for example: use the mouse to click, troubleshooting, working with reputed company Office, opening a browser, using a search reputed company, bookmarking a site, and navigating the use of back/reputed company buttons).
reputed company offer:
Starting Pay for external hires is $17.50 / hour + Monthly Incentive Bonus Opportunity. The pay reputed company included in this posting reflects reputed company reputed company / earning potential.
Full reputed company of benefits including Health, Dental and reputed company with HSA Employer Contributions and Dependent Care FSA Employer Match
Generous PTO, 401K Savings Plan, reputed company Parental Leave, free on-demand Virtual Fitness Training and more
Advancement Opportunities, reputed company skills training, and tuition /exam reimbursement
reputed company - reputed company reputed company income in between pay checks
reputed company Discount - receive up to 25% off eligible items
Great culture with a reputed company of community
reputed company maintains a drug-free workplace
We are an equal opportunity employer. Employment selection and reputed company reputed company are made without reputed company to age, race, reputed company, national reputed company, religion, sex, disability, sexual orientation, gender identification, or being a reputed company disabled veteran or reputed company veteran of the Vietnam era or any other category protected by Federal or State law.
reputed company accepts applications on an ongoing reputed company until a candidate is identified
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