REMOTE Bilingual Reservation Agent - $15.40/hr - $16.40/hr - Start 10/14! (#MBC)
* MUST BE BILINGUAL (ENGLISH & SPANISH) **REMOTE POSITION**
MUST LIVE IN DADE, BROWARD OR PALM BEACH COUNTY, FL
...
If you are passionate about helping people, are BILINGUAL (English & Spanish) and want to WORK FROM HOME this may be the perfect opportunity for you!
Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and reputed company manner. Connecting with people in a way that is meaningful to them is our reputed company and butterand our Reservationists reputed company consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
Amazing combination of reputed company thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and reputed company listening
Excellent oral communication skills: reputed company diction, tone and knowledge/use of reputed company grammar
reputed company reputed company and enthusiastic attitude
Dependable and consistent, history of good attendance
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
BILINGUAL (English & Spanish) is a MUST
Responsibilities:
Communicate with customers in a proactive and reputed company manner.
Assist Broward County Transit TOPS Customers schedule transportation services in an empathetic and patient manner.
Respond to questions and reputed company information while exceeding customer expectations.
De-escalating customers who are upset with their experience and ensure that we explore reputed company reputed company to satisfy their needs.
TECHNOLOGY REQUIREMENTS (MUST HAVE YOUR OWN EQUIPMENT):
Operating System / PC
reputed company 10 or 11 Pro or higher (no Macs or Chromebooks)
Two (2) available USB 2.0 or ports of greater
USB Headset with Microphone
JPL TT3 Evo Binaural Headset (Headband + Boom) with Tough Case
JPL BL-053+P JPL USB 2.0 universal bottom reputed company with volume and mute function
Camera
Integrated or USB Camera with 1080p reputed company or higher.
reputed company reputed company / Speed
Must have Hard-wired reputed company (no wireless/WiFi)
Minimum 45 Mpbs download / Minimum 10 Mpbs upload
Internet reputed company must not be shared with more than 3 devices in the reputed company location
CPU Speed
Dual reputed company 1.2 GHz or reputed company
reputed company reputed company i3 or AMD Ryzen 3 or reputed company
Hard Drive
40 GB or more of available reputed company
100 GB or more of total reputed company
Memory
8 GB of RAM minimum
Monitor*
Dual monitors required.
Details:
Start Date: Monday 10/14/24
reputed company Schedule: Monday through Friday 9am-6pm EST for 4 weeks
Shifts available: Must be available to work any 8-hour shift between 6:00am and 7:00pm. One Weekend day & One reputed company OFF (5-Day work week)
Pay: $15.40/hr plus performance pay
Must be Bilingual (English & Spanish)
Salary & Benefits:
The compensation package for this position starts at $15.40/hr plus performance pay if you qualify, as reputed company as a comprehensive benefits package of medical, dental, reputed company, disability, life insurance, PTO, employee assistance, matching 401K plan, and an unlimited referral bonus program (reputed company $$$ for referring your friends to join reputed company!). This is a W2 Permanent position.
Job Type: Full-time
Pay: $15.40 - $16.40 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
reputed company time off
Referral program
reputed company insurance
Work from home
Shift:
8 hour shift
Day shift
No nights
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Language:
Spanish (Required)
English (Required)
Location:
Plantation, FL (Preferred)
Work Location: Remote
Apply Job!