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Customer Assistance Specialist

Remote, USA Full-time Posted 2025-11-03
Job Description of Customer Assistance Specialist: The job of a Customer Assistance Specialist requires them to be proactive in approaching customers and delivering exceptional service. With access to a wealth of resources, they become knowledgeable about products and provide customers with invaluable information to assist them through their projects... Responsibilities of Customer Assistance Specialist: • Greet customers • Qualify customer needs • Recommend products • Complete transactions with each customer in their assigned zone • They will be familiar with the basics of neighboring departments and be skilled in managing them. • Providing exceptional customer service by greeting customers, answering questions, and resolving complaints: • The implementation of safety policies and standards is necessary to minimize risk, prevent injury, and ensure employee welfare. It is important to take them seriously and follow them adequately • The organization expects all employees to undertake and successfully finish the specified safety training to promote a safe working environment • Rapidly resolving unsafe conditions or sounding the alarm to the appropriate individual • It is the responsibility of every worker to stay informed about safety procedures and protocols to avoid any injury or harm in the workplace • These workers operate alongside their Department Officer and other workers in their affiliated department, as well as other departments. Benefits of Customer Assistance Specialist: • Bonuses: Performance-based bonuses for eligible employees. • Employee Discounts: Discounts on Home Depot products and services. • Assistance with educational expenses for eligible courses and programs Apply Job!  

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