Data Entry Associate - Work From Home

Brand Requirements... KNOWLEDGE • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Computers — Knowledge of computer software, including applications and programming. SKILLS • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Speaking — Talking to others to convey information effectively. • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. • Mathematics — Using mathematics to solve problems. • Time Management — Managing one's own time and the time of others. • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. • Written Expression — The ability to communicate information and ideas in writing so others will understand. • Critical Thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. • Judgment and Decision Making – Considers the relative costs and benefits of potential actions to choose the most appropriate one. • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. ABILITIES • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. Job TitleData Entry Associate - Work From Home Job Description • Process Excel (Macro and Non-Macro) orders proficiently. • Process incoming paper orders from both consumer and Corporate Sales Division in a timely manner meeting demanding deadlines. • Process Customer Gift History. • Manage incoming communications in a prompt, efficient, timely and professional manner meeting all accuracy and productivity standards. • Monitor and maintain business and product knowledge information by utilizing all available resources. • Process Fax and email orders. • Excellent organizational skills and multi-tasking skills to meet the demands of the Corporate Sales Division. • Type 35 wpm or more. • Proven demonstrated knowledge of navigation Micro-Soft Programs including Excel. • Excellent spelling and grammar. • Detail orientated. • A proven ability to use discretion in working with confidential information is essential. • Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions • Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday. • Must be a team player About Us About The Popcorn Factory® For more than 40 years, The Popcorn Factory has delighted customers with flavorful popcorn and gourmet snack gifts. Headquartered in Lake Forest, Illinois, The Popcorn Factory specializes in making fresh-popped popcorn using the finest corn grown in the United States. Each kernel is air popped with unique flavors added using high-quality oil, including coconut, avocado and sunflower oil. Offerings include iconic gallon tins featuring exclusive designs as well as other unique packaging created for all celebratory and gift-giving occasions. The Popcorn Factory is part of the 1-800-FLOWERS.COM, Inc. family of brands. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS. Our Commitment to Diversity At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection, and celebration -- for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company Apply Job!