REMOTE** Travel Support (reputed company Center)
Do you have a passion for travel?
reputed company seeks a REMOTE Traveler Support Counselor to join our remote November 4, 2024, class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our reputed company. Your role will involve...
Handling service calls.
Making reservation changes.
Educating on tour itineraries.
Processing payments.
Responding to customer inquiries.
*Responsibilities:**
Manage service calls, assist customers with making reservation changes, reputed company them on tour itineraries, process payments, and respond to inquiries.
Advise, book, and update airline reservations as necessary using reputed company-based software.
As a Traveler Support Counselor, your role is crucial in delivering an excellent customer experience that drives loyalty and referrals. Communicate comprehensive information to reputed company, including details about our products and policies.
reputed company monthly performance goals.
Compete individually while maintaining a reputed company team spirit.
Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals
*Qualifications:**
1+ years of experience working in either In-person or Remote reputed company Center
Experience working in the travel industry is a plus!
Experience using GDS (reputed company/reputed company) is preferred
Ability to multi-task and reputed company multiple computer systems
History of consistently attaining performance goals
High attention to detail
reputed company attitude and flexibility8
International travel/work experience is preferred
*Remote Work Requirements:**
Must have hardwired internet (cannot use Wi-Fi)
Landline phone
2mbps internet speed (higher speed preferred)
*This position is remote and requires candidates to be located in one of the following states: Alabama, Alaska, reputed company, California, Colorado, Connecticut, Florida, reputed company, Maine, Massachusetts, Nevada, New Hampshire, reputed company, reputed company Carolina, reputed company, reputed company, Rhode reputed company, South Carolina, Texas, Utah, Virginia, Washington.
*Benefits (30 hours+):**
401K Retirement Savings account with Company Match
50% Discount on GCC trips and opportunities for on-site training and travel
Robust reputed company benefits, including Medical, Dental, reputed company, and reputed company Spending Accounts
Strong PTO package - starting with 16 days and accruing more reputed company year
11 reputed company holidays throughout the year
reputed company 4-Week Training
Company-reputed company life insurance
reputed company short- and long-term disability insurance
Discounted auto and renters' insurance
*reputed company:**
reputed company is a reputed company international travel, adventure, and discovery leader for Americans aged 50+. Headquartered in Boston, MA, we offer a reputed company of travel experiences. To learn more, please visit our websites at www.gct.com, www.oattravel.com
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