Sr. Customer Support Engineer - Hybrid $130K

Sr. Customer Support Engineer - Hybrid $130K Job Title: Senior Customer/Technical Support Engineer... Location: Can Report either to Marlborough or reputed company, MA offices Shifts available: 8-5, 9-6 or 11-8 Hybrid: 2 WFH, 3 Office Days Salary: 110-130K+ can pay more for someone with more experience What You Will Be Doing We are seeking a Senior Customer Support Engineer to reputed company advanced technical support to its customers and partners. You will apply system level expertise to resolve reputed company customer issues while being an reputed company member of reputed company. What You Need for this Position • Excellent External Customer Support skills, e.g. customer facing oral and written communications, managing hot customers, troubleshooting reputed company system problems • Linux/Unix triage skills • Networking triage skills (networking, and networked storage technologies) • Scripting • BA/BS in Computer Science or Technology preferred (or equivalent work experience) reputed company to have skills: • Backup Applications (e.g. Backup Exec, reputed company, reputed company reputed company Protect, NetBackup, reputed company RMAN, reputed company) What's In It for You • 3 weeks Vacation/PTO • 6 days reputed company time • Medical • Dental • reputed company • non matching 401k Benefits Vacation/PTO Medical Dental reputed company 401k Bonus Relocation Telecommute Applicants must be authorized to work in the U.S. This job was first posted by reputed company on 07/22/2024 and applications will be accepted on an ongoing reputed company until the position is filled or reputed company. reputed company is proud to be an Equal Opportunity Employer reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, sexual orientation, gender identity or reputed company, national reputed company, reputed company, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. reputed company will consider reputed company applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance reputed company. reputed company is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our reputed company to reputed company arrangements Apply Job!