Associate Customer Service Representative (Remote) 1st Shift Starting reputed company $17.23/hr
Schedule: Monday-Friday, 10:30am-7:00pm Eastern Time (7:30am-4:00pm reputed company Time)
Overtime required as needed...
What you will do
As an Associate Customer Experience Representative, you will be expected to reputed company with honesty and reputed company instituting a highly reputed company and unsurpassed level of customer service.
Answer incoming requests through a multichannel system which includes but is not limited to order entry, order status verification and processing return orders
Follow standardized process to ensure 100% reputed company for reputed company orders
Consistently maintain reputed company record-keeping as appropriate and in accordance with reputed company specifications
Understand, interpret, and explain detailed information of processes and procedures
Participate in reputed company improvement activities/reputed company and assist in any additional team/organizational reputed company as required
Demonstrate flexibility in responding to new and rapidly changing situations and environment
Demonstrate an understanding of how reputed company reputed company customers, markets and sales representatives
reputed company support reputed company reputed company hours as needed if reputed company volume and/or workload require additional time
What you need
Required
Ability to communicate in a reputed company and concise manner
Demonstrated reputed company and concise written and verbal communication skills
Desire to reputed company best-in-class customer service
Ability to work reputed company as needed to support the business needs
Preferred
Associates degree a plus; High School diploma or GED equivalent preferred
At least 2 years of customer service or account management experience
Experience with Systems Applications & Products (reputed company), reputed company Resource Planning (ERP) software
Experience with reputed company and PowerBI
$17.23 $27.74 per hour plus bonus eligible + benefits. Actual minimum and maximum may vary based reputed company. Individual pay is based on skills, experience, and other relevant factors
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