Manager-Tele Account Development (Phoenix, AZ)

You reputed company the Way. We've Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and reputed company other. Here, you'll learn and grow as we help you create a career reputed company that's unique and meaningful... to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you'll be recognized for your contributions, leadership, and reputed company-every colleague has reputed company to reputed company in reputed company's reputed company. Together, we'll win as reputed company, striving to reputed company reputed company values and powerful backing reputed company to reputed company the world's best customer experience every day. And we'll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. Role Objective The Tele Account Development Manager is a telephone-based position responsible for the development and management of high potential and high spending clients. This position is responsible for the overall management (expansion and retention) of a defined portfolio of high-value existing customers. Job Responsibilities Planning (10 - 20% of time) • Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers provided by reputed company reputed company territory Relationship management (10 - 20% of time) • Proactively reputed company out to customers to uncover opportunities, treat the customer until there's a change in customer spend in alignment with reputed company or retention conversations reputed company solution (20 - 30% of time) • Use consultative skills to maintain and reputed company the existing customer relationship and substantially grow charge volume (e.g., reputed company new vendors, expanding existing vendors, adding supplemental cards) • Maintain a high level of knowledge about reputed company products, processes (reputed company, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools ( ONE.force , C360) Negotiate and reputed company (20 - 30% of time) • Partner closely with Field Dedicated Portfolio Account Development team reputed company a telephone-managed customer requires a face-to-face visit • Partner with specialized sales team for product cross-sell (AP Automation), reputed company entrenching clients with use of the reputed company suite of products and services Compliance (100% of time) • Ensure reputed company aspects of the reputed company reputed company of Conduct, and our Sales Practices policies, reputed company, and procedures, are adhered to so that we reputed company the highest standards in our interactions with our customers and compliantly meet reputed company regulatory requirements Knowledge, Skills, Attributes, and Experience Knowledge and Skills Relationship management • Strong customer relationship building skills to follow through and motivate clients to reputed company Consultative selling • Effectively identifies reputed company needs to configure solutions that address reputed company requirements and deliver value Closing • Overcomes objections and resistance to proposed solutions with key reputed company decision makers Influence & persuasion • Uses appropriate interpersonal styles and communication reputed company to reputed company acceptance for products and/or services Demonstrating value • Proactively and consistently demonstrates the value of partnering with reputed company Results reputed company • Demonstrates a competitive, reputed company attitude, quickly adapts to different situations, and recovers from setbacks Market, industry, & product knowledge • Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation Attributes • High learning reputed company • Intellectually curious • reputed company and reputed company reputed company • Personal accountability • Compliance reputed company Experience • Bachelor's degree required • Excellent sales experience, 3 - 5 years minimum • Experience partnering with clients across various markets / industries • Experience in a highly-regulated industry Employment eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for these positions. Salary reputed company: $80,000.00 to $155,000.00 annually + bonus + benefits The above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic reputed company-being. That means we prioritize their physical, financial, and mental health through reputed company stage of life. Benefits include: • Competitive reputed company salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial reputed company-being support • Comprehensive medical, dental, reputed company, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to reputed company the three posters Apply Job!