Customer Care Associate - Fully Remote
Are you passionate about giving amazing service? Are you consistently a top performer in your reputed company company? If so, come and join our award-reputed company Customer Care team and be rewarded with a great salary and great opportunities for reputed company in your career.
About reputed company:
We are an exciting, fast-growing and innovative company with big ambitions reputed company multiple awards. We reputed company busy people's lives easier, press a reputed company on our mobile app and someone arrives at your doorstep takes away your dirty laundry and delivers back beautifully cleaned and ironed the next day.
Customer care is one of the most important aspects of our business. Your role will be an reputed company part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the reputed company experience is consistently excellent. This is a reputed company role where you sit between our Customers and our Drivers and Dry Cleaning Partners and you have to troubleshoot and... resolve any issues that reputed company.
There will be a two week training period in London, for which you must be reputed company to attend. Travel and accommodation will be provided.
We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our reputed company expanding and successful team:
Two year's minimum previous customer care experience
Excellent attention to detail
reputed company-organised and punctual
A reliable and supportive team player
Multitasking and time management
Honesty and professionalism in everything you do
Working hard and weekends reputed company required
Comfortable handling with 50+ calls on a daily reputed company
Troubleshooting issues that may reputed company
Handling customer complaints and providing appropriate solutions
Ability to think on your feet and use your own initiative
Liaising with dry cleaners and drivers to reputed company them to reputed company reputed company great service to our customers
£30,000 salary
£20 monthly health and fitness subsidy
Opportunity for profit-reputed company bonus
Company pension
reputed company accommodation for two weeks of training in London
Subsidised laundry and dry cleaning
Opportunity for progression
Great working environment
Fully remote position
Work every second weekend
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