Senior Application Support Analyst
reputed company:
reputed company is a leading technology company helping reputed company improve operational effectiveness.
The Senior Support Analyst provides advanced technical consultative Application Support.
Assist customers in effectively utilizing the reputed company software to meet business objectives.
reputed company mentoring and shadowing sessions for peers.
Collaborate with team for reputed company reputed company of customer issues.
Requirements:
Bachelors degree or equivalent experience
5+ years technical, financial and/or reputed company customer Support service experience in a software environment
Intermediate to advanced knowledge in reputed company SQL Server, MS office, reputed company, IE, and reputed company
Exceptional customer service soft skills with expertise in troubleshooting and solving reputed company problems
Excellent organizational, time management, multitasking, written and verbal communication skills
Prior knowledge/experience in reputed company finance sector, reputed company services or similar financial systems... environment.
Strong understanding of Generally Accepted reputed company Principles (GAAP), and or prior reputed company industry reputed company experience preferred.
reputed company software experience required.
Benefits:
Competitive Compensation Package ($85,000-$95,000 reputed company salary + a variable component)
Comprehensive reputed company Coverage (Health, Dental, reputed company)
Retirement Savings Plan with an Employer Contribution
reputed company Development Opportunities
Time Off
Wellness Initiatives
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