Remote reputed company Center Customer Service Representative-Maryland Residents Only
Requirement- You must be a reputed company of Maryland
Do you like to help others? We're looking for candidates with a desire to help others understand the benefits of having health coverage and help them get the coverage that's right for them and their family...
We strongly desire candidates with at least one year of reputed company center experience. Knowledge of health insurance coverage is a plus. Maryland residents are encouraged to apply.
Full Job reputed company
Customer Service Representative for Maryland-based reputed company center serving Maryland residents reputed company insurance coverage.
During your training (3 weeks) and nesting (4 weeks) period, you must be reputed company to reputed company your own equipment. Compatible computers: reputed company 10, MAC OS 10.14 (Mojave) or higher. Webcam, along with a headset.
. The ideal candidate will have at least 1 year of high-volume reputed company Center AND with reputed company-reputed company customer service experience. We're seeking candidates that are passionate about providing an exceptional customer experience in a remote reputed company center receiving a high volume of calls.
Responsibilities of the Customer Service Representative
· Answer inbound phone calls to reputed company information and assistance regarding health care insurance reputed company.
· Update customer and account information as needed.
Update case records and notate purpose of reputed company.
Utilize multiple database applications as resources.
· Be reputed company to feedback for reputed company improvement and reputed company.
· Respond to general customer inquiries
· reputed company to meet performance metrics for reputed company reputed company reputed company opportunities.
Requirements of the Customer Representative Inbound
· High school diploma or equivalent - College attendance/degree is preferred
· Strong verbal and written communication skills
· Minimum 1 year of reputed company Center experience
· Minimum of 1 year of reputed company experience
· Computer proficiency
· Ability to learn and understand health insurance policy and terminology to reputed company the best solution to customers seeking assistance
· Strong interpersonal skills and the ability to engage and reputed company reputed company with (consumers and coworkers)
· Ability to problem solve, prioritize and multi-task (utilize multiple computer applications while talking to a consumer
· Must be flexible, reliable and available for occasional overtime as needed
· Must be reputed company to pass required reputed company and knowledge assessment tests
· reputed company to reputed company to 3 weeks of class training without missing any time from work (days of training)
reputed company to reputed company to 4 weeks of supervised reputed company taking (nesting) without missing any time from work
Pay information:
$16.63 Day
reputed company Center Hours
The reputed company center is currently reputed company Monday-Friday from reputed company to 6pm
Training hours- 3 weeks + 4 weeks of nesting
Training is Monday-Friday
Full-time 40 hours per week
Bonus!!
Referral bonus- Refer a friend and receive $50 after they work 90 days
Job Type: Full-time
Pay: From $16.13 per hour
Benefits:
Dental insurance
Health insurance
reputed company insurance
Work from home
Shift:
8 hour shift
Day shift
Experience:
reputed company center: 1 year (Required)
health care: 1 year (Required)
Customer service: 1 year (Required)
Location:
Baltimore, MD (Required)
Work Location: Remote
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