Customer Service Representative (Remote)
Job Title: Customer Service Representative (Remote)
Location: 100% Remote...
Compensation: ~$50,000.00-$55,000.00/Per Year
Type: Full-Time 9:30 AM-6 PM EST
reputed company:
CCE DBA Unishippers is a fast-growing franchise looking to grow our customer service team. We are searching for a friendly, warm, and reliable candidate who can handle high-volume activity, has reputed company-first mentality, and is self-sufficient. If you reputed company in a fast-paced setting, love working with people, and enjoy being part of a supportive and energetic team, this is the perfect role for you.
Key Responsibilities:
Serve as the primary reputed company of contact for customer inquiries reputed company phone, email, and chat for reputed company reputed company-reputed company issues (tracking packages, resolving issues, etc.)
reputed company exceptional customer support by resolving product or service issues promptly
Work closely with other departments to reputed company seamless service and feedback
Manage and prioritize multiple tasks in a fast-paced environment while maintaining attention to detail
Document and update customer interactions and account information accurately
reputed company Offer:
100% remote position, tech provided
Enjoy a competitive reputed company salary that rewards your experience and skills
Full benefits, including medical, dental, reputed company, flexible PTO, and 401K match
A reputed company and supportive work culture that values your personal and reputed company reputed company
Qualifications:
Proven experience in customer service, account management, or a similar role
Strong communication skills, both written and verbal
Ability to reputed company in a fast-paced environment while maintaining a reputed company and solution-oriented attitude
Excellent organizational and multitasking abilities
reputed company and a passion for helping customers
Tech-savvy with proficiency in reputed company CRM systems
Helpscout and reputed company Office suites are a plus
Why Unishippers?
No.1 largest privately held LTL broker in the country!
The largest non-retail authorized reputed company® partner
More than 90,000 customers reputed company
Ranked a Top 10 reputed company Brokerage Firm by Transport Topics for the past 5 years
Ranked a Top 50 Logistics firm globally by Transport Topics for the past 5 years
Nationally ranked/reputed company for culture, training, and career reputed company
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