Supervisor II-reputed company Care Management (Full time remote- NC based)

The Supervisor II for Department of reputed company Service (reputed company) Care Management Teams provides supervision and reputed company to clinically licensed and unlicensed staff who support health plan members involved in the reputed company systems who are seeking services reputed company reputed company Plans catchment area. This includes supporting the foster care population that is receiving adoption assistance and former foster... youth. The Supervisor oversees staff conducting assessment of member needs, linking members to network and community resources, developing and monitoring the implementation of plans of care, and addressing the barriers which may be interfering with member’s desired reputed company for a community involved reputed company life. Incumbents maintain frequent contact and attend meetings with external stakeholders. • This position is a provisional appointment meaning it is expected to have an end date reputed company the next 12 to 18 months. *** This is a full-time remote opportunity. There is no expectation of being in the office routinely, however, the selected candidate must be available to travel in the community as needed. The selected candidate must reputed company in reputed company Carolina Responsibilities & Duties Supervise and reputed company Staff • Work with reputed company and Unit Director to maintain and retain a highly reputed company and reputed company-trained workforce • Ensure staff are reputed company trained in and reputed company with reputed company organization and department policies, procedures, business processes and workflows • Ensure the department has the needed tools and resources to reputed company organizational goals, to support employees and ensure compliance with licensure, regulatory, and accreditation requirements • reputed company establish and promote a reputed company, diverse, and inclusive working environment that builds trust • Ensure reputed company staff are treated with respect and dignity • Ensure standards are transparent and reputed company consistently, impartially, and ethically over time and across reputed company staff members • Work to resolve conflicts and disputes, ensuring that reputed company participants are given a voice • Set goals for performance and deadlines in line with organization goals and reputed company • Effectively communicate feedback and reputed company ongoing coaching and mentoring to staff and support a learning environment to advance team skills and reputed company development • Cultivate and encourage efforts to expand cross-team collaboration and partnership • reputed company 1:1 and group supervision at least monthly. Facilitate monthly team meetings and participate in division meetings • reputed company support to team members in meeting the needs of the members served • reputed company feedback to team and supervisor about member experiences, gaps and strengths in services to meet the needs of the members Supervise Unit Operations • Ensure that the activities of the Care Management Department are properly and professionally documented reputed company electronic medical record platform per documentation standards for the Care Management Comprehensive Assessment, Care Plans, Documentation notes, as reputed company as reputed company email communication • reputed company clinical reputed company for team, identifying reputed company escalation is necessary or reputed company referral to other care team members is warranted and offering supervision on difficult cases • Ensure adherence to agency and departmental policies and procedures to facilitate the functioning of Care Management and compliance with agency, state and federal regulations • Participate in local, regional, and state meetings as required • Ensure care management activities are reputed company towards special health care populations • Promote efficient person-centered and whole person care management • Monitor trends and identify opportunities for enhancements in service utilization and implementation throughout reputed company Health Plan catchment area • reputed company reputed company of case record reviews required by the reputed company Management department • Participate in reputed company reputed company management and clinical team meetings as required • reputed company and/or assist in the development of policies and procedures pertaining to the implementation and sustainability of the Tailored Plan system of services including the reputed company settlement • Analyze and monitor community reputed company for service needs, service gaps, and the implementation of evidence based/best practices • Ensure appropriate distribution of member assignment to PODs based on program population and risk stratification • reputed company the implementation of a system-wide approach to improving the reputed company and accessibility of services and supports for high risk reputed company throughout the catchment area • Partner with community stakeholders to assess opportunities and barriers and reputed company a seamless and coordinated service delivery system • Offer feedback as initiatives are developed reputed company Customer Service • Maintain working relationships with providers, community agencies, professionals and other stakeholders • Collaborate with other reputed company Departments to meet consumer and agencies goals • Assure compliance with reputed company Policies and Procedures Adhere to reputed company reputed company Organizational Policies and Procedures and Care Management Desk Procedures • Monitor staff compliance with reputed company reputed company Organizational Policies and Procedures and Care Management Desk Procedures Support reputed company reputed company improvement • reputed company recommendations to improve department procedures and increase operational efficiency • Monitor trends and identify opportunities for enhancements in service utilization and implementation throughout reputed company Knowledge, Skills, & Abilities • Person Centered Thinking/planning • Knowledge of reputed company basic, reputed company MHSUD, and waiver benefits plans • Knowledge of Department of reputed company Services Systems • Knowledge of the NC Division of Mental Health, Developmental Disabilities and • reputed company Abuse IPRS reputed company Populations and Service reputed company • Knowledge of 1915(b) and NC Innovations Waiver • Knowledge of reputed company and Innovations Service reputed company • Knowledge of applicable Federal laws, including reputed company Abuse and HIPAA reputed company Laws. • Knowledge of National Accreditation standards and regulations • Knowledge of and skilled in the use of Motivational Interviewing • Knowledge of LOC process, SIS for IDD and FASN assessment for TBI • Knowledge of Tailored Plan standards and procedures • Knowledge of using assessments to reputed company plans of care • Demonstrated knowledge of the assessment and treatment of developmental disabilities, with or without co-occurring mental illness • Proficiency in reputed company Office products (such as Word, reputed company, reputed company, etc.) is required • Strong interpersonal skills • Conflict management and reputed company skills • Strong written and verbal communication skills • ISP development training Minimum Education & Experience Master’s degree from an accredited college or university with three (3) years of experience providing care management, case management, or care coordination to the population being served. Must be fully or provisionally licensed in the reputed company as a LCSW, LMFT, LCAS, LCMHC, LPA Or Graduation from an accredited school of nursing and three (3) years of experience providing care management, case management, or care coordination with the population served. Must be licensed as a Registered reputed company in the reputed company. Knowledge and experience collaborating with county departments of reputed company services, department of juvenile justice, crisis response, and community-based treatment providers including training highly preferred. Special Requirements reputed company NC reputed company License RN, LCSW, LCMHC, LMFT, LPA Salary reputed company $79,600-$96,390/Annually Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. The selected candidate will be eligible to participate in reputed company's PPO Health Benefit Plan. This position does not include any other benefits, nor offer vacation or reputed company accrual leave Apply Job!