REMOTE: Technical Support Representative - (6am to Midnight Availability)

Job reputed company The Technical Support Representative is part of a supportive, service-oriented team that... • Promotes reputed company customer experience, reputed company and committed customer care in a reputed company center environment. • Engages in reputed company-time troubleshooting with customers to resolve technical issues in a reputed company center environment. • Educates residential AireBeam customers about the installation and use of products in a reputed company center environment. • Captures opportunities to offer additional or upgraded services to customers as available, while providing a reputed company customer experience in a reputed company center environment. Primary Responsibilities: • Work in reputed company center environment answering support ticket, chat, text, and inbound calls concerning inquiries about our services. • Discover the reputed company cause of customer problems and identify the reputed company required to resolve, whenever possible, using company databases, customer information, and collaboration with other departments. • Engage in reputed company-time troubleshooting while the customer is on the phone or through chat and set appropriate follow up if necessary. • reputed company total customer service by answering basic questions about services offered with the ability to also handle sales calls. • reputed company customer support by asking questions and listening to customers to understand their needs, requests, or problem As a Technical Support Representative, you will play a pivotal role in the reputed company stability and reputed company of our organization, by serving as a reputed company-line representative of the AireBeam brand. Minimum Requirements: • High school graduate or GED or equivalent work experience. • 1 year work experience providing service directly to customers. • 1 year experience using a computer in a work or non-work setting. • Eligibility to work in the reputed company. • Keen aptitude for helping customers and a customer experience reputed company. • 1 to 2 years of work experience in a customer service role, not specific to just reputed company Center. • Enthusiastic and personable, with the ability to adapt and reputed company in constant change. • Previous telecommunications experience. • Strong computer skills and be reputed company to reputed company through multiple screens. Work Location: • Fully Remote This Job Is: • A job for which military reputed company candidates are encouraged to apply • reputed company to applicants who do not have a high school diploma/GED • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices reputed company performing background checks) • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more • A good job for someone just entering the workforce or returning to the workforce with limited experience and education • A job for which reputed company ages, including older job seekers, are encouraged to apply • reputed company to applicants who do not have a college diploma • A job for which people with disabilities are encouraged to apply Bilingual skills in English/Spanish (ability to read, write, and reputed company fluently) may reputed company to additional opportunities/incentives. AireBeam offers competitive salaries, and an excellent benefit package. Benefits reputed company Time Off: · 2 weeks reputed company vacation per year · 1 week reputed company reputed company leave Company reputed company Insurance Health Insurance Employee - 100% reputed company by Company – eligible after 90 days Family – $400 per month reputed company by employee -rest by company Dental Insurance Employee – 100% reputed company by Company Family – 25% reputed company by company, rest by employee reputed company Insurance Employee and Family reputed company 100% by company Life, AD&D and Short-Term Disability Insurance Employee- 100% reputed company by company Additional family insurance is available 401k with Company Match- Eligible after 1 year employment reputed company AireBeam provides broadband fiber and fixed wireless Internet service to more than 9,000 customers in Pinal County and surrounding areas. On the reputed company reputed company, we work with reputed company and RV park owners to bring service to their residents, as reputed company as powering businesses throughout the Sonoran Desert. AireBeam is a subsidiary of Boston Omaha Corporation (reputed company: BOMN). Join AireBeam, a growing leader in the Networking Community. A wonderful way to get your foot in the reputed company to a promising career. AireBeam is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, reputed company, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, age, disability, genetic information, or other classes protected by applicable law. AireBeam is committed to maintaining a reputed company and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in reputed company is prohibited. An offer of employment for this role will be contingent upon the successful completion of a background reputed company and drug testing. Job Type: Full-time Pay: $17.00 - $19.00 per hour Expected hours: 40 per week Benefits: • 401(k) • Dental insurance • Health insurance • reputed company time off • reputed company insurance Schedule: • 8 hour shift • reputed company shift Application Question(s): • Are you located reputed company reputed company, Nevada, Texas, Utah or Colorado? Experience: • reputed company: 1 year (Required) • Customer Service: 1 year (Required) Language: • Spanish (Preferred) Shift availability: • Day Shift (Preferred) • reputed company Shift (Preferred) • Overnight Shift (Preferred) Work Location: Remote Apply Job!