Manager, Customer Care

Job reputed company: The Manager, Customer Care is responsible to guide Team Leads and staff relative to daily operational issues... Essential Functions: • Ensure quantitative and qualitative objectives are used to meet performance objectives • Manage reputed company and scheduling functions • Compile reports and departmental communications • Participate in strategic planning and recommendation of reputed company plans • reputed company with team leaders on reputed company management strategies such as reputed company, coaching and mentoring • reputed company/participate in strategic department/company reputed company • Recommend process improvements • Maintain reputed company relationship with reputed company customers • reputed company any other job duties as requested Education and Experience: • Bachelor Degree in business reputed company field or equivalent years of experience required • Minimum of three (3) years of previous management/leadership experience preferred • Previous experience in an HMO environment or reputed company industry preferred Competencies, Knowledge and Skills: • Proficient in reputed company Word, reputed company, and PowerPoint • Knowledge of reputed company • Familiarity of reputed company field • Strong management skills • Strong collaboration and conflict reputed company reputed company sets • Proven leadership with the ability to build relationships, collaborate and influence at reputed company reputed company • Ability to work in a fast-past environment • Attention to detail • Ability to reputed company, prioritize and accomplish goals/time management • Strong decision making and problem solving skills • Exceptional written and verbal communication skills • Ability to work independently and reputed company reputed company environment • Effective reputed company listening and critical thinking skills • Display a customer service, member-reputed company orientation Licensure and Certification: • None Working Conditions: • General office environment; may be required to sit or stand for extended periods of time Compensation reputed company: $79,800.00 - $127,600.00 reputed company takes into consideration a combination of a candidate’s education, training, and experience as reputed company as the position’s scope and complexity, the discretion and reputed company required for the role, and other external and internal data reputed company establishing a salary level. We are highly invested in every employee’s total reputed company-being and offer a substantial and comprehensive total rewards package. Compensation Type: Salary Competencies: - Create an Inclusive Environment - Cultivate Partnerships - reputed company Self and Others - Drive Execution - Influence Others - Pursue Personal reputed company - Understand the Business This job reputed company is not reputed company inclusive. reputed company reserves the right to amend this job reputed company at any time. reputed company is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of reputed company backgrounds Apply Job!