Health Call Center Supervisor?/Member Services Supervisor?/Remote

Position: Health & Benefits - Call Center Supervisor / Member Services Supervisor (Remote) Employer Industry: Financial Services... Why consider this job opportunity: • Opportunity for career advancement and growth within the organization • Flexible remote work options available in multiple states • Supportive and collaborative work environment • Chance to make a positive impact on member experience • Recognized for outstanding workplace culture and benefits What to Expect (Job Responsibilities): • Provide day-to-day leadership to ensure a high-performance, customer service-oriented work environment • Prioritize, assign, evaluate, and supervise the work of all Customer Service Representatives • Provide coaching and guidance for performance improvement and development • Direct and oversee the training of new representatives • Maintain and increase employee engagement What is Required (Qualifications): • High school diploma, GED, or college degree • 5 - 7 years of applicable experience • Excellent analytical skills with a proactive nature • Strong organization skills with a drive to meet deadlines • Proficiency in Microsoft Excel, Word (including mail merge), and Outlook How to Stand Out (Preferred Qualifications): • Experience with Salesforce CRM preferred#J-18808-Ljbffr Apply Job!