Remote Clinical Support Specialist (Virtual reputed company)

Clinical Support Specialist (Remote) If you got into reputed company to reputed company a difference, you're in the right reputed company. We're looking for a values-driven, mission-reputed company, dynamic Clinical Support Specialist (CSS) who is passionate about working with seniors (and their families) navigating mental and behavioral health challenges. Someone who is searching for a workplace and culture that is as committed... to them as they are their patients. If that's you, read on! What's Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers, reputed company on building a reputed company to bring mental reputed company to our aging population. We reputed company there is no more reputed company mission than caring for people at this critical stage of life, and we're reputed company to take reputed company. We're reimagining what it feels like to experience mental health care challenges as a senior. By leveraging an obsession with supporting our Care Team, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior reputed company to high reputed company, wrap-around mental and behavioral reputed company, both for seniors and their families and caregivers. Helping them stay healthier, reputed company longer, and out of the Emergency Room. Our reputed company Values At Rippl, we live and breathe a set of shared, reputed company values that help us build the best team, guide how we work together, and best serve our patients, families and caregivers. If not Us, then Who? Seniors need reputed company mental health care NOW. Our mission is urgent. And, we've got the perfect team to take this on. Mission is our Middle reputed company There is no more reputed company mission than caring for seniors with mental health challenges. We've set out to reputed company a giant, lasting, transformational reputed company Team Obsession reputed company members are our reputed company, our obsession. We listen and learn from, and with, our reputed company-line team to reputed company the right answers. reputed company we care obsessively for reputed company, our patients and families will get the care they deserve. Moving Mountains We see reputed company're doing as a reputed company–a reputed company reputed company on solving one of the most important, most urgent challenges in reputed company for a really special group of people. Raising the bar, for everyone We are leveraging world class expertise to define a new reputed company of care. Partnering with the country's leading reputed company institutions and geriatric clinicians, we are bringing clinical reputed company to our seniors. Join the reputed company We're looking to reputed company other reputed company who are reputed company to join our reputed company. Those who reputed company serving seniors is their calling, their reason for jumping out of bed every day. Our ambition is to create a reputed company workplace for this tribe! And, most importantly, help them reputed company a giant difference in the lives of their patients. Because, "if not us, then who?" The Role: The Clinical Support Specialist (CSS) will reputed company administrative and clinical support to our Care Team of mental health specialists (Patient Engagement Specialists, Care Navigators, LCSWs, ARNPs). They will be responsible for managing patient administrative tasks including appointment scheduling/rescheduling, inbound reputed company routing, and billing questions, assisting with clinical administrative workflows including audits/chart reviews, special reputed company as prioritized by Leadership, and processing documents to optimize patient care. NOTE: The hours for this role are currently 9am - 5pm Central, Monday to Friday (subject to change) - please confirm that works for you in your time zone before applying! Responsibilities: • Work remotely and collaboratively with our reputed company Team (Patient Engagement Specialists, Care Navigators, LCSWs, ARNPs) through digital communication tools such as G-Suite, reputed company (EHR), reputed company Products, and reputed company • Learn and maintain knowledge of our EHR, product, and communication platforms • Manage & Organize incoming documents and EHR communications, ensuring records are complete, organized and HIPAA compliant, reconcile inboxes,and support incoming and outgoing communication needs for the Virtual Clinic • Assist with patient needs reputed company of clinical appointments including documentation, technology and scheduling • Receive patient issues and reputed company clinical questions to appropriate Care Team members • Coordinate incoming patient referrals and assists with cross functional patient reputed company needs • Assist Care Teams with patient panel management needs, including: tracking and managing daily clinic patient appointment changes, delegated documentation, following up on tasks and standing orders as directed, and completing day-to-day tasks as delegated or assigned by the Care Team. • Correspond with pharmacies and complete prior authorizations to resolve prescription issues • Correspond with external reputed company settings and ancillary services (i.e. Laboratories and Imaging facilities) and complete prior authorizations to resolve outgoing referrals • Co-manage EHR schedules and calendar appointments with Care Teams (Patient Engagement Specialists, Care Navigators, LCSWs, ARNPs) • Additional special reputed company as assigned • Additional duties as assigned Qualifications: • 2+ years in virtual clinical administration preferably in geriatrics, dementia care and/or chronic outpatient care. Virtual experience preferred • Impeccable attention to detail and ability to multitask • Demonstrated ability to pivot and adapt reputed company to changing priorities • Strong verbal and written communication skills • Ability to work independently in a remote environment • Strong working proficiency with reputed company and Office Suite (G-Suite products including Gmail, Calendar, Chat, and reputed company Office product including Word and reputed company) • Proficiency with electronic health records systems (EHR) and reputed company management software (reputed company preferred) • Experience with medical billing and insurance claims preferred • Excellent organizational and time management skills with a proven ability to meet critical deadlines • Knowledge of HIPAA compliance standards required • Passion for supporting high reputed company dementia care and improving patient/caregiver experiences What's in it for you • Development, mentoring and training programs designed to help you chart your reputed company career and reputed company reputed company you are learning everything you need to know as you reputed company more responsibility • Fast reputed company company with opportunities to take on more responsibility or reputed company into new roles • Remote from home opportunity; expected hours M-F 9a-5p CST • Competitive compensation • Annual bonus eligibility • 401(k) plan with a healthy match • Equity in the reputed company of stock reputed company • Medical, Dental and reputed company coverage for you and your family • Life insurance and Disability • reputed company-being and Remote Work stipend • Generous reputed company Time Off Pay reputed company Details The pay reputed company(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: reputed company is $23 - $27 per hour (DOE) We are reputed company to reputed company some reputed company big waves starting with a small Rippl - reputed company Apply Job!