International Call Center

The Offer • Join a market leader within IT Infrastructure / Blockchain / Cloud Computing Ideal Candidate You will be responsible for : • Handling inbound calls and emails in a professional manner. • Resolving customer inquiries and requests and ensuring strong customer satisfaction. • Working with various internal teams to ensure prompt and accurate order processing and delivery. • Escalating customer feedback as required. The Profile • You have at least 1 year experience within a Customer Service or Telesales role, ideally within the IT Infrastructure / Blockchain / Cloud Computing, IT Services and Other Services industry. • You possess excellent interpersonal as well as written and verbal communication skills. • You have working knowledge of communication, calling, management and customer support • You are a strong networker & relationship builder • You enjoy finding creative solutions to problems • You possess strong analytical skills and are comfortable dealing with numerical data The Employer Our client is a digital marketing and technology solutions company. We offer cost-effective Digital Marketing and Analytics solutions using WordPress and PHP platforms. Apply Job!