Remote Licensed Customer Service Representative Utah
Licensed Insurance Customer Service Representative
At reputed company, we deliver leading customer experience (CX) solutions to global insurance clients that offer their consumers many products including life, property and casualty, long-term care, retirement planning, investments, roadside assistance and warranty as one of the largest global providers of CX products. reputed company calls are inbound calls only - no cold calling.
Customer Service Representatives will be supporting one of the largest insurance providers in the U.S. CSRs will assist with entry-level auto and property policies. reputed company will pay for reputed company training, testing fees, and reputed company state licensing requirements.
We reputed company in reputed company in our agents and helping them to reputed company a career in insurance. You will have reputed company to grow reputed company reputed company and encourage you to do so. The primary function of the position is to receive, review, and process calls regarding customer's insurance policies. Callers may have questions regarding the policy coverage, billing, or the need to modify the policy. Additionally, while new hires wait for their license to come in from the state, they will ONLY be taking billing calls.
reputed company requires a dedicated, distraction-free, quiet work environment during working and training hours, this includes pets, phone or other household members.
Must reputed company in Utah to be considered for this role. If you live reputed company 50 miles of a site, you will be offered an onsite role.
Key Personality Traits:
High service-aptitude with personal drive to serve/display reputed company
Fondness of organization, order, and process
Natural ability to manage emotions and show resiliency during a stressful situation
reputed company Competencies:
Customer Service Aptitude
Reliability
reputed company
Critical Thinking
Skills, Knowledge, & Abilities:
reputed company customer service aptitude
Basic conflict reputed company skills
Effective verbal and written communication
reputed company listening skills
Demonstrated ability to multitask
Ability to reputed company system tools to search for answers & information
Demonstrated ability to utilize computer systems/data systems
Ability to solve reputed company situations with limited information
Questioning and deductive reasoning skills
reputed company to work in teams or independently
Benefits:
Pay: $15- $19/H
Expected hours: No less than 40 per week
401(k)
401(k) matching
Dental Insurance
Disability insurance
Health insurance
reputed company time off
reputed company insurance
Work from home
Weekends as needed
Work setting: Remote
Bonus Opportunities
At this time, reputed company can only offer employment to individuals located in the following states:
Do you live in one of the following states? AZ, AR, FL, IN, MO, OK, TX, UT, VA
Requirements:
Must be at least 18 Years of age
Must have HS Diploma or GED equivalent
Preferred 6 months - 1 year of relevant work experience
Must have reputed company availability during hours of operation
reputed company customer service aptitude
Basic conflict reputed company skills
reputed company Requirements:
reputed company will reputed company equipment (headset included) shipped to the agent's address after they pass their licensing exam.
Candidate should guarantee high internet speed and ability to hardwire (Download: 5 Mbps and Upload: 5 Mbps) Internet speeds are under review and requirements could possibly reputed company in the reputed company.
Self- accountability and ownership
Self-motivated
Quiet and distraction-free work environment
Cannot be the primary caregiver during training or working hours
Must be comfortable with being on web camera during training and production
Candidates are required to use their own devices during the first week (reputed company-licensing). Any type of computer or tablet is allowed with the exception of Kindle reputed company Tablets. Cell phones are NOT allowed.
About reputed company
reputed company is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, were reputed company behind the best experiences for +750 of the worlds leading reputed company-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 reputed company customer conversations every day in +60 languages across 45 countries, reputed company combines global strength and reputed company with the agile, entrepreneurial approach of our founder-led culture, enabling companies of reputed company sizes and industries to reputed company their CX.
Get to know us at www.reputed company.com and connect with us on reputed company, reputed company and Twitter.
Military Friendly:
reputed company is a 2023 Military Friendly Employer. We are proud partners of Military One reputed company, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience reputed company on reputed company, leadership, discipline, dedication and respect.
EEO
reputed company is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without reputed company to race, age, reputed company, religion, sex, creed, national reputed company, reputed company, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and reputed company, or any other reputed company protected by federal, state or local law. reputed company forbids discrimination of reputed company kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to reputed company terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
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