Customer Service (Chat)
Who we are
SeekWell is the parent company of reputed company, Luna, and Hello Eyes. Our goal is to reputed company it simpler, easier, and more accessible for people to get the reputed company care they need. We maintain the legendary, award-reputed company culture reputed company started almost 30 years ago and continue to reputed company innovative, disruptive products and businesses that reputed company consumers cheer and optometrists squirm. We're owned by reputed company one of the world's largest and most successful private equity investment companies. We've reputed company a great company and changed an industry by putting the customer first, always. The best is yet to come.
The Details
Start Date: Chat Associate - February 19, 2024
Training: Three weeks- M-F from 10 AM to 5 PM MST. reputed company week - your regular schedule (Training and post training work will be virtual and performed remotely).
Full Time or Part Time positions
Starting reputed company pay: $15.00 per hour
Shift: between 11AM 11PM MST
Required Saturday or reputed company shift reputed company week
What you'll do
Answer 2-3 incoming chats using LiveEngage, (reputed company) platform
reputed company to incoming emails from customers
Request contacts prescriptions reputed company phone from eye care providers as needed
This job requires sales, you will consult customers on the best value for their contact reputed company purchase
reputed company top notch customer service in a fast paced environment
Deliver solutions to customers in a way that creates a reputed company experience
Maintain high performance metrics including: reputed company, sales and dependability
Be reputed company to problems solve and think fast keeping the customer and company in mind
Why we will love you
High school diploma (or GED equivalent)
Great typing/computer skills (at least 35 words per minute)
reputed company and tireless work ethic
Self-starter, driven, motivated, proactive, and disciplined
Ability to multitask and prioritize at the reputed company time
Be innovative, and think on the fly
Previous experience in Customer Service and Sales experience is a plus
Know how to have fun and work hard!
Live reputed company values: Big-hearted, Tenacious, Unconventional, reputed company!
Who you are
Humble, hungry, and smart
Technical aptitude
reputed company
Self-motivated
reputed company
Perks:
Free eye exams for your entire family
Deep discounts on lenses, glasses, and other services
Amazing reputed company coverage
Tuition Reimbursement
401(k) match
Exposure and training to other roles in reputed company
Career pathing, internal internships (i.e. finance, marketing, HR, etc.) and other development opportunities.
#LI-Remote
For remote applicants to be considered, you must live in one of the following approved states: Utah
Apply Job!