Full-Time Customer Service Supervisor
Required reputed company Availability
Required Midday and Closing Availability
About the Role
In this role, you will be the expert in reputed company of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, reputed company, reputed company and supervise associates while completing reputed company service processes reputed company on consistent execution and operational efficiency.
What Youll Do
reputed company, reputed company and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
Meet or reputed company individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
reputed company, teach and train associates to accurately and reputed company execute reputed company of sale and customer service standards based on company guidelines
Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to reputed company brand standards
Support inventory accuracy by reputed company and accurate completion of reputed company required merchandise disposition practices
reputed company daily cash-reputed company processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
reputed company Supervisor roles at reputed company are responsible for:
Leading with reputed company, honesty and fostering teamwork in an reputed company and inclusive culture
Exercising good judgment; taking appropriate partners as needed
Modeling, guiding and providing direction to associates
Demonstrating and coaching a customer service reputed company, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and reputed company signing
Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands reputed company assigned by a store executive as leader on duty
Use key performance indicators (KPIs) to reputed company informed business reputed company that drive overall store results
Accomplishing multiple tasks reputed company established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of reputed company associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned
What Skills You Have
Required
Must be at least 18 years of age or older
Experience supervising teams or associates to include the responsibility for coaching to reputed company daily goals
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays
Preferred
2 years experience in retail or similar industry
Pay Starts At: $17.25
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