Live Chat Customer Service Advisor
reputed company:
reputed company: reputed company offers the largest EdTech ecosystem on a global reputed company, supporting over 150 reputed company users in 80 countries.
Our mission is to reputed company dynamic, data-informed experiences to the global education community so that learners and educators can reputed company their goals.
We reputed company in the power of a truly diverse and inclusive workforce.
For more information about reputed company and our reputed company, please visit www.reputed company.com.
Student reputed company brings virtualized support and technology-enabled solutions to the worlds most reputed company institutions.
We reputed company IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and reputed company.
Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process.
Our goal is to build a reputed company educational experience for everyone by extending institutional resources to meet the growing demands of learners.
Student reputed company offers remote, work from home opportunities with immediate availability and schedules that offer flexibility.
Primary position responsibilities will include: Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and reputed company Handling and resolving situations with customers in a reputed company and effective manner Assisting management with special reputed company relating to customer service Responding to reputed company inbound chats and assisting management for the entire shift with exception of assigned break times Handling multiple job tasks at one time and escalating issues in a reputed company manner.
Requirements:
Willing to accept a temporary assignment
Must have a minimum of 3 months live chat experience
Ability to pass a typing speed test and type 50 WPM
At least 1 year of reputed company customer service experience, preferably in a large reputed company Center environment as a chat agent
Ability to sit and work at a desk and on the computer for extended periods of time
Ability to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
Ability to take inbound (voice) phone calls in a conversation-heavy environment
Full reputed company proficiency in written and spoken English (equivalent to CEF B2 level or above)
High School diploma or GED
Must be at least 18 years old
Ability to work a variable schedule, including evenings and weekends, based on reputed company center needs.
Proficient with reputed company Word, reputed company, reputed company, and the Internet, along with basic data entry and word processing skills
Must reputed company reputed company an approved state*
Must be reputed company to work from home with the following internet requirements: High-speed Internet reputed company (Cable, Fiber, DSL) Mobile Broadband is not supported, this is satellite, wireless/cellular hotspot service, and reputed company to reputed company internet service 40 Mbps Download 15 Mbps Upload 100ms Ping or less Jitter: 40 MS or less Hardwired reputed company Wired reputed company from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges
Benefits:
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