Receptionist/Administrative Assistant (Remote)

At Pest Arrest, we pride ourselves on providing exceptional customer service as our top priority. We are looking for a dedicated and highly motivated Remote Receptionist to answer phone calls and schedule customers on pest control routes. The ability to communicate effectively, multitask, prioritize, and pay attention to detail in a fast-paced environment is crucial to success in this position. Here is what the position entails: Key Responsibilities: • Answering high volumes of inbound calls: Serve as the first point of contact for customers, providing excellent service and effectively addressing inquiries. • Scheduling customer appointments: Coordinate pest control service routes by booking appointments with customers and scheduling technicians’ routes accordingly. • Administrative Support: Assist with data entry, email correspondence, phone payments, and general bookkeeping tasks. • Collaborative Teamwork: Work closely with service technicians, management, and other departments to ensure timely and efficient operations. What We're Looking For: • Strong communication skills: Must be able to communicate clearly and professionally with customers, technicians, and team members in both written and verbal formats. • Attention to detail & organizational skills: Ability to prioritize tasks, multitask, and stay organized in a fast-paced work environment. • Positive attitude: A friendly and helpful demeanor that represents our company’s core values of customer service excellence. • Tech-savvy: Comfortable using a variety of online tools and software for scheduling, communication, and administrative tasks. Qualifications & Experience: • 1+ year of experience as a receptionist (preferred, but not required). • 1+ year of customer service experience (preferred, but not required). • 2 years of college education (preferred, but not required). • Ability to work remotely with occasional in-person meetings and training sessions. Benefits & Perks: • Remote Work Flexibility: Enjoy the convenience of working from home, with occasional office visits and in-person meetings. • Fast-Growing Company: Join a dynamic team at Pest Arrest, a rapidly expanding business with a positive and collaborative culture. • Paid Training: We invest in your success by offering paid training and ongoing development. • Competitive Pay: $22-28/hour, with opportunities for rapid advancement and career growth. • Work-Life Balance: Enjoy a consistent, full-time schedule (Monday-Friday, 40 hours per week). If you're a reliable, enthusiastic individual who enjoys making a difference in customer experiences and wants to grow within a thriving company, we encourage you to apply today! Job Type: Full-time Pay: $22.00 - $28.00 per hour Schedule: • 8 hour shift • Day shift • Monday to Friday Application Question(s): • This job requires occasional in-person meetings and training. Do you reside in the Chicagoland area? Language: • Polish (Preferred) • Spanish (Preferred) Location: • Naperville, IL (Preferred) Work Location: Remote Apply Job!