Remote Pharmacy Technician
Job Title: Remote Pharmacy Technician
Pay Range: $20-$22/hr
Contract: 4 months W2 contract to start (potential to extend & convert to FTE)
Work Location: Remote but HQ is in Michigan, US
Work Schedule: 8.5 hour shifts (30 min lunch included) within the 8am - 9pm timeframe
Job Description:
This Pharmacy Technician Role is within a remote contact center. We service health care payer Medicare Part D Members and Providers. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
Work on the pharmacy help desk handling prior authorization requests from doctors' offices.
Requests are received via fax, mail, email, phone and electronic PA system
Receive and respond to member questions about their pharmacy benefit
Work from home private and quiet workspace required
Qualification:
Retail Pharmacy experience at least 2 years
Good computer skills (Typing, outlook, excel, etc)
Good fundamental knowledge of drug names and drug classes
Exceptional Customer Service
Detail Oriented
Ability to multi-task
Willingness to accept change
Preferred Skills/Experience Optional but preferred skills/experience. Include:
Call center experience
CMS knowledge
Education/Certifications Include:
CPhT preferred (Certified Pharmacy Tech licensed)
Education/Certifications Include:
High School Diploma
2 years of college preferred
Company DescriptionAbout Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
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