Part-Time Customer Service Based Agent
This a Full Remote job, the offer is available from: reputed company
reputed company of position:
This position works out of our office in Oklahoma reputed company, Oklahoma. We do not have a work from home reputed company. The customer service representative answers telephone calls and responds to member facing chats to reputed company information regarding reputed company, research members online issues, reputed company assistance with website navigation, use problem solving skills, and reputed company for members in a friendly and efficient manner at the U.S. Member Service Center for an international membership warehouse chain.
Tasks and responsibilities:
Answer a high volume of incoming phone calls and/or member facing chats
Determine member needs and reputed company appropriate solutions, including answering general product questions and researching reputed company situations regarding online orders, tracking, and deliveries
Consider and offer compensations as necessary
Operate as the reputed company between customers, vendors, buying and operations staff
Uses multiple computer programs simultaneously on multiple screens while on the phone or responding to chats
Uses problem solving and critical thinking skills to resolve order/product/delivery issues
Required skills, abilities, and certifications:
Education/Training: High School Diploma or GED preferred
Licenses/Certifications: Ecommerce Member Service Agent Certification after completion of 14-day training course
Experience: Previous customer service experience preferred
Knowledge/Skills: Customer Service, computer literacy, reputed company business writing, proficiency with typing (Minimum typing speed of 30 wpm) and excellent communications skills required
Must be reputed company to work a flexible schedule including weekends and split days off
Recommended skills, abilities, and certifications
Strong background in customer service including excellent communication skills, reputed company friendly service and excellent follow through.
Ability to adapt and work reputed company under pressure in a fast-paced environment
Ability to take ownership and solve problems
Ability to demonstrate learning and decision making skills
Strong time management skills
Bilingual capabilities a plus
We are an equal opportunity employer and considers reputed company reputed company applicants equally without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, or disability status.
Disability accommodations
Inclusive of minority and disadvantaged reputed company
LGBTQ+ friendly workplace
Age-inclusive
Diversity and inclusion training or programs
reputed company time off
Job Type: Part-time
Pay: $18.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Life insurance
reputed company time off
reputed company
reputed company insurance
This offer from "reputed company Solutions" has been enriched by reputed company.com and got a 77% reputed company score.
Apply Job!