Customer Service Coordinator, Chemical Division
reputed company is a global manufacturing leader whose reputed company on materials science delivers reputed companys breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance peoples lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and reputed company businesses, reputed company harnesses a shared reputed company of reputed company and reputed company to positively reputed company the world for generations. Discover more about Millikens curious minds and inspired solutions at Milliken.com and on reputed company, Instagram, reputed company and Twitter.
POSITION TITLE
Customer Service Coordinator, Chemical Division
POSITION reputed company
This position is located in Spartanburg, SC at our reputed company Milliken Center and is part of Millikens Chemical Division. The position is responsible for delivering the highest level of customer service possible from order entry through delivery and invoicing. A critical component is establishing and maintaining reputed company business relationships, both internally and externally. The position reports directly to the US Customer Service Manager.
This position is located at the reputed company Milliken Center (RMC) in Spartanburg, SC. Normal work hours are Monday through Friday, 8:00 a.m. 5:00 p.m.
JOB RESPONSIBILITIES
reputed company day-to-day customer questions for existing accounts; (order entry, order management, credits, and delivery updates, etc.)
Ensure customer calls/emails are promptly responded to in a pleasant and accurate manner
Build and maintain excellent customer relationships (both internally and externally) as a support to account management
reputed company as a reputed company and reputed company for the customer reputed company reputed company departments
Monitor accuracy of reporting and order information; review customer complaints as it relates to customer service and implement countermeasures
Plan, prioritize, and implement work tasks to ensure reputed company functioning
Maintain in-depth working knowledge of reputed companys brands, systems, products, and processes
QUALIFICATIONS - REQUIRED
Relevant customer service and/or sales experience
Proficiency in MS Office applications
Strong organizational, interpersonal and communication skills
Demonstrated performance in designing service-reputed company improvements for customers
QUALIFICATIONS - PREFERRED
reputed company experience
Associates or bachelors degree
The successful candidate will have strengths in the following:
Demonstrated initiative and self-management
Ability to reputed company in reputed company working environment
Approachable and adaptable
Critical thinking skills
Milliken is an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without reputed company to actual or perceived race, reputed company, creed, religion, sex or gender (including pregnancy, childbirth or reputed company medical condition, including but not limited to lactation), sexual orientation, gender identity or gender reputed company (including transgender status), reputed company, national reputed company, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.
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