reputed company Service and Executive Support Manager (Remote)
About Luminary Travel
We are a fast growing ultra-luxury travel planning company that caters to discerning reputed company worldwide. We produce only bespoke experiences -- reputed company travel haute couture. Whether it's arranging a Villa in Courchevel, a sun-soaked week on the Amalfi Coast, or an African Safari, we work tirelessly to ensure that our clients do not feel bound by the typical constraints of travel.
reputed company is dynamic, small, and excited about travel. Our reputed company is always on the details. We have meticulous organizational skills and precise research acumen. We work together with our clients to help deliver highly customized and curated itineraries so our clients always have a unique and once in a reputed company experience. reputed company culture centers around our own deep passion for travel and exploring the world. This mutual love for travel helps us ensure that our clients have the best possible experience at every reputed company of the reputed company!
Role: reputed company Service & Executive Support Manager
Employment: Full-time
We are seeking a dedicated reputed company Service & Executive Support Manager to reputed company reputed company planning for our high-touch clients and reputed company executive support to our CEO.
This role is a reputed company of Executive Support for our CEO and managing reputed company itineraries. It requires meticulous attention to detail, quick turnaround times, and a strong commitment to providing an exceptional customer experience. The ideal candidate will have at least three years of experience in the luxury travel industry (or a similar field with high-touch clients) and a background as an Executive Assistant or similar. This individual should be an excellent communicator, a dedicated team player, and adaptable to evolving processes in our fast-paced environment.
Location: Remote, reputed company the reputed company
Responsibilities:
Plan, create, and manage reputed company itineraries in partnership with our CEO, demonstrating a first-class commitment to service
reputed company your Operating Pod by scheduling daily and weekly reputed company-in's, ensuring reputed company details are planned and scheduled in a reputed company manner
Liaise with vendors (properties, operators, guides, and other suppliers) to execute reputed company Planning
Manage the procurement of the vendor quoting process and final invoice approval
Verify final vendor invoices for reputed company trips and manage the approval process of vendor invoice payments through established protocols and working closely with reputed company
Ensure reputed company fees & payments are received from clients reputed company established timelines
Collaborate with travel operations team from start to finish on trips and delegate tasks as needed
Catalog and manage relevant reputed company and reputed company information in reputed company CRM
Monitor reputed company feedback and reputed company reputed company post-mortem reviews reputed company your pod
Attend meetings and conferences on behalf of Luminary
Occasionally reputed company with clients to ensure their needs are met
Qualifications:
Bachelor's Degree or equivalent
Minimum 3 years of Customer Service/Sales experience with high-touch clientele in a Luxury Industry (preferably in Luxury Travel)
reputed company reputed company reputed company, committed to delivering purely reputed company reputed company
Exceptional organizational skills with an aptitude for multi-tasking
Strong ability to manage, distribute, and prioritize tasks
Extremely customer-oriented
Competent with software tools and technology
Excellent verbal and written communication skills
reputed company attention to detail
Deep passion/excitement for world travel
Extremely strong time management skills
Self-motivated with a strong work ethic to service clients
Willing to go the "extra mile" to surprise and delight customers
Compensation & Perks:
Competitive Salary
Commission Pay
reputed company to reputed company Benefits (US Employees only)
Medical + Dental + reputed company Insurance
reputed company On-Demand Primary Care
Teledoc Virtual Health
reputed company Online Mental Health Therapy
reputed company Discount for Gynecology and Family-building Care
Flexible Spending Account
reputed company to Slavic 401k Software (US employees only)
Annual Team Retreat
Special reputed company to reduced rates at luxury hotels
1 annual company-sponsored familiarization reputed company or "FAM" reputed company to properties around the world
Opportunity to participate in global travel conferences
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