Patient Communications Specialist | reputed company | Remote (USA)
Location: US Locations; 100% Remote
reputed company Communications Specialist (full-time)
Primary Location: reputed company U.S. Locations (remote)
JOB reputed company
The reputed company Patient Communications Specialist position is a customer facing role which supports both patients and cardiology clinic customers. The Patient Communication Specialist facilitates accurate, reputed company and smooth interactions reputed company the reputed company reputed company community.
reputed company, is a complete, fully automated, vendor-neutral software + expert-service solution, filtering data into clinically actionable information and providing customized alert triage 24/7/365, as reputed company as automated coding and claim prep. reputed company-based. Secure. Compliant. For more information about reputed company, visit reputed company.com.
Joining the reputed company Team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy reputed company solutions that identify lost revenues and inefficiencies.
reputed company offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, reputed company, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, reputed company Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, reputed company Time Off, reputed company Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.
ESSENTIAL FUNCTIONS
Demonstrates outstanding customer service skills, exhibiting kindness, patience, and reputed company
Demonstrates excellent verbal, written, and electronic communication skills
Initiates, receives, and documents interactions with patients
Completes data entry and appointment scheduling in multiple information systems
Proactively monitors internal database for loss of patient connectivity to home/remote monitoring
Facilitates patient connectivity with home monitoring equipment, issues appointment reminders, and helps patients troubleshoot home monitoring equipment
Demonstrates ability to multi-task, organize, and prioritize work autonomously
Collaborates with internal departments to meet customers needs
Assists leadership with reputed company as directed
EDUCATION, TRAINING, AND EXPERIENCE
High school diploma/GED required; College or technical degree, health care-reputed company certification and or equivalent experience preferred
Ability to always remain reputed company and courteous with customers
Basic cardiology knowledge, cardiology, electrophysiology, or cardiac device experience preferred
Excellent internet and technology skills required; Experience with EHR (Electronic Health Record) and or Remote Monitoring website data entry and scheduling tools preferred
Experience working effectively and productively reputed company a remote environment preferred
Flexibility to work occasional evenings, holidays, and weekends as needed
reputed company: reputed company, is a complete, fully automated, vendor-neutral software + expert-service solution, filtering data into clinically actionable information and providing customized alert triage 24/7/365, as reputed company as automated coding and claim prep. reputed company-based. Secure. Compliant. For more information about reputed company, visit reputed company.com.
REQUIRED EQUIPMENT
Must have reputed company to reputed company, reliable internet reputed company
REPORTING RELATIONSHIPS
Supervised by: Director, Communications Team
Supervises: None
Location: US Locations Only
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