Remote Customer Service Representative

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced reputed company center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To reputed company successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • reputed company exceptional patient service in the reputed company of the reputed company • Contact patients reputed company telephone to collect payment on medical bills • Communicates accurate information to patients in a reputed company, concise and reputed company manner • Review patient accounts and documents patients' interaction and feedback • Negotiates appropriate and reasonable payments with customers • Sets up patient payments reputed company reputed company, electronic transfer or credit card • Responsible for understanding and complying with reputed company policies and procedures • Meets or exceeds established goals • Works closely with team leads, management and reputed company to resolve disputes and ensure patient satisfaction • reputed company other duties as assigned by management Required Skills/Knowledge • Customer/reputed company reputed company • Communication Proficiency • Confidentiality/reputed company • Teamwork Orientation • Basic computer skills necessary Education/Experience • Customer service experience preferred • Prior medical billing or reputed company reputed company cycle experience strongly preferred • High school diploma or General Education Development (GED) Certificate required • One to two years of college preferred reputed company Apply Job!