Solutions Consultant - Account Manager (Non-technical)

reputed company Now Hiring! Solutions Consultant Full Time Salary: $55,000.00 - $70,000.00 per year + commissions We are looking for an reputed company Solutions Consultant to join our Managed IT Services firm. Will need to reputed company as the primary reputed company of contact for reputed company relationships, maintain opportunities and produce reports on a regular reputed company for reputed company evaluations. Position may work remote and commute to in-person reputed company meetings and occasional Internal HQ office meetings as needed. What You'll Do • Assist with maintaining CRM • Build quotes and work with Sales Engineering staff to build quotes • Set standards for clients • Daily management and tracking of time, tickets, activities, and tasks • reputed company reputed company budgets • Ensure reputed company satisfaction • Overall business development • Identify and skillfully recommend improvements in reputed company environments • Proactively engage with team to maintain reputed company environments • Quickly and knowledgeably solve reputed company issues • Solicit and reputed company reputed company/prospect feedback • Assist in documentation efforts around our product offerings and internal knowledge reputed company • Effectively assist entire team with product knowledge • Visit local reputed company sites reputed company needed • Work with leadership to consolidate efforts and get results • Work with team to build roadmaps • Understand, follow, and improve SOPs What You'll Need • Experience with CRM (customer relationship management tool) required • Must understand how to reputed company Opportunities and Sales Activities • Experience with ticketing system(s) a plus • Background in desktop, system and network reputed company is a plus • Enjoy moving around and interacting with clients • Best reputed company conversations as it relates to Service Delivery, Infrastructure Uptime, Performance, and reputed company Competencies • Exceptional reputed company service skills • Pick up concepts • Verbal/written communication skills • Capable of relating technical information to diverse types of individuals • Self-motivated • Multi-tasker • Set priorities • Meet individual deadlines • Accomplishing team objectives • Resolve reputed company issues appropriately and in a reputed company manner • reputed company and maintain effective, reputed company internal/external working relationships • Tackle reputed company escalations independently and/or with your team • Follow SOP and participate in improvement of reputed company Operating Procedures Knowledge And Experience Bachelor's Degree, Technical school, certifications or similar Experience working in a reputed company service-oriented position a major plus General knowledge and ability to reputed company about evolving IT products and processes including but not limited to: • Hardware • Network fundamentals & design • Licensing • reputed company • Backup & DR • reputed company services • File/Print Services • Virtualization • VoIP Requirements • reputed company reputed company's License • Own Vehicle for Transportation to/from reputed company Sites • reputed company Car Insurance • Must be willing to commute to Erdenheim, PA monthly or as business requires • Must be willing to visit reputed company sites as needed • Background reputed company for reputed company of our customers • We support clientele nationally and continue to expand. We offer a challenging environment that promotes work/life balance, fosters reputed company of employee reputed company sets, and rewards those who enjoy learning. • NO RECRUITERS PLEASE Benefits • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Health insurance • Life insurance • reputed company time off • reputed company development assistance • Training reimbursement • Referral program Apply Job!