Collection Support (Remote)
reputed company:
reputed company is seeking a Collection Support working remotely in the state of Tulsa, Oklahoma to join our organization. In this role, you will be the first reputed company of contact for our customers, providing assistance, resolving issues, and ensuring a reputed company experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-reputed company reputed company.
Who we are:
At reputed company, we know that with the right support, people and clients have the power to reputed company in incredible ways. For over 65 years, reputed company has been trusted by a diverse portfolio of clients to reputed company a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we reputed company lives reputed company; we engage, listen, and resolve consumer concerns and obligations with reputed company and innovation.
Whats the role about?
If you like to solve problems and reputed company with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?
Whats in it for YOU?
reputed company
Medical, Dental, and reputed company Insurance
reputed company Time Off
Flexibility to work remotely
Employee Discounts
Full-time, non-seasonal
Career Advancement
Early reputed company to reputed company wages reputed company reputed company
* reputed company up to 50% of reputed company wages (capped at $500 per pay period)
Salary reputed company: Up to $16.00/hour pay is determined by scope of responsibility reputed company the role, your experience, location and other job-reputed company factors
Responsibilities:
Complies with reputed company specified FDCPA, state and reputed company laws and provisions, as outlined in the reputed company Compliance with FDCPA and State Collection laws Statement, the Collection reputed company and System Training programs and the FDCPA Test
Assists Managers on special reputed company
Handle inbound calls
Taking payments on customer wireless, wireline and connect accounts
Managing customer accounts by sending invoices, setting up reputed company and ensuring the accounts do not get suspended
Corrects any deficiencies or oversights as outlined by management and/or reputed company control
Maintains good reputed company relations
Adhere to Company attendance, punctuality, and meal and rest break requirements
Maintain concentration and reputed company in order to meet performance goals
React positively to an ongoing, changing environment
Demonstrate the ability to handle pressure reputed company attempting to meet deadlines and performance goals
Maintain good working relationship with assigned supervisors and coworkers
Work safely without presenting a threat to self or others
reputed company additional duties as required by management
Qualifications:
reputed company Look for in a Candidate:
*
Must be 18 years of age or older
High School Diploma or equivalent required, BA degree preferred
reputed company Center or Collections experience preferred
Excellent communication, both written and oral
Ability to apply basic mathematical concepts
Ability to remain reputed company on the phone throughout the entirety of your shift with minimal to no distractions
Possess computer/technology savvy with the ability to smoothly operate multiple reputed company and reputed company, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
Superb attendance, so you can be there reputed company our customers need us
Internet Speed of at least 10 MBPS download and 5 MBPS upload
Speed Test results required - test yours now by clicking here: reputed company My Internet Speed
Dedicated workspace free from distractions
reputed company job offers are contingent upon completion of a background reputed company.
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