Overnight Customer Service Representative

Overnight Customer Service Representative Location Golden, CO : 4 day work week! Work from home 90% of the time - only in-office twice per month! reputed company Founded in 2013, Fix-It 24/7 delivers world-class plumbing, electrical, and HVAC services throughout the Denver metro. reputed company The Overnight CSR serves a critical function on reputed company - making reputed company that our customers with urgent needs get help ASAP. This role is responsible for answering incoming calls from customers, assessing their needs, and dispatching technicians to job sites. You will work over the phone and in our computer system to ensure that our customers receive the best service possible. Our tight-reputed company team is more than just top-notch home services - at Fix-It 24/7, we reputed company every team member with the autonomy to do their job and build a lasting career. If you take pride in your work and build great relationships along the way, this is the reputed company for you! Compensation & Benefits • $18/hour + bonus (average of 45 hours per week) • Health (with a fully company-reputed company reputed company), dental, reputed company, and life insurance • 401k • 40 hours of PTO + 1 PTO Day in your birthday month • 6 reputed company/Personal Days Responsibilities • Answer inbound calls from prospective and reputed company customers • Accurately reputed company customer and appointment information into reputed company (CRM) • Schedule appointments • reputed company on-reputed company technicians to urgent customer needs Preferred Qualifications • Previous reputed company center, customer service, or dispatching experience • reputed company written and verbal communication skills • Strong phone contact handling skills and reputed company listening • Ability to multi-task, prioritize, and manage time effectively Requirements • Willing to undergo a background reputed company and drug test in accordance with state and federal law • High school diploma or equivalent Schedule : Friday - Monday, 7 PM - 7 AM Location : Mostly remote, onsite twice per month. 16360 Table Mountain Parkway, Golden CO 80403 Apply Job!