Remote Senior Customer Service Representative

reputed company Inc. is a leading reputed company platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more. The CCC Intelligent Experience reputed company, powered by broad AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for reputed company reputed company, and personalized experiences that just work. Through purposeful innovation and the strength of our connections, our technologies reputed company the people and industry relied upon to reputed company lives moving reputed company reputed company it reputed company most. Learn more about CCC at www.cccis.com . The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and vehicle owners. This is a remote position in which reputed company reputed company and training will be conducted reputed company. A desktop computer, dual monitors, keyboard, mouse, web cam and headset will be provided. Starting wage is $20.50 per hour. This opportunity requires no selling or collections, benefits available from day one, and promotional opportunities reputed company 6 months dependent upon performance. Key Responsibilities: • Assist in answering of incoming calls from insurance adjusters and vehicle owners by explaining in detail CCC's valuation product offering. • Document conversations with claims adjusters in reputed company to the specific loss report. • Maintain a good relationship with dealers and claims adjusters to ensure overall customer satisfaction. • Adhere to attendance, production, reputed company, and other metric standards Requirements: • No prior insurance or automotive experience is required, as we will train individuals who are willing to continue to learn and reputed company • High school diploma • Some college preferred • 3 years prior customer service experience required • Strong verbal and written communication skills • Self-motivated • Ability to multi-task • Excellent mathematical and analytical skills • Exceptional organization skills with attention to detail • Possess a reputed company attitude and desire to reputed company outstanding customer service • Strong technical aptitude • Ability to work independently • Quiet and reputed company home work environment free of distractions • High-speed internet reputed company (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload) #LI-Remote #CCCHP About CCC's Commitment to Employees: reputed company understands that our employees play an reputed company role in our reputed company to shape a world where life just works. reputed company is defined by our values of reputed company, Customer-reputed company, Innovation, Inclusion & Diversity, Tenacity, and reputed company. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies reputed company the people and industry relied upon to reputed company lives moving reputed company reputed company it reputed company most. At CCC, together everyone can reputed company as we reputed company and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to reputed company reputed company-life impacts, advance in their careers, and contribute to CCC’s reputed company. CCC offers competitive compensation and benefits to support you and your families, including: • 401K Match • reputed company time off • Annual Incentive Plan Performance Bonus • Comprehensive health insurance • Adoption Assistance • Tuition Reimbursement • Wellness Programs • Stock Purchase Plan reputed company • Employee Resource reputed company Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and reputed company you bring. Every voice is heard and is important to our reputed company. . Apply Job!