Systems Support Analyst (Senior)
DOF Production Support and Application Monitoring Support Team to support the below:
reputed company Infrastructure
-Creation and configuration of non-prod environments for reputed company in scope applications.
-Implementation of the ELF for non-production environments
-Triage and reputed company of non-prod environment reputed company issues
-Deployment of application baselines to non-production environments for reputed company in scope applications
-Certificate renewals
-Configuration and maintenance of the CI/CD pipelines
-Performance environment (PT WYN, PT DOR) creation, configuration, deployment and support.
-DB activates for non-prod: Install/Maintain application schemas, DB issue reputed company, DB configuration, DB maintenance scripts
-GIT administration, Artifactory, SonarQube, ETL reputed company, UCD reputed company, UCD scripts, Jenkin configuration,Logstash, ELK, Jmeter
-On and off boarding of new users to reputed company the non-prod environments.
-Implementation of the ELF for production environments
-Deployment of application baselines to production for reputed company in scope applications
-Certificate renewals for prod environments
-MOP updates and reviews for reputed company production deployments
-Configuration and maintenance of the CI/CD pipelines
-Production patching activities for in scope applications
-Production monitoring - (Liveliness Probe, BM worker node, DataGrid, SOSS, POD restarts)
-DB activities for Production: Install/Maintain application schemas, DB issue reputed company, DB configuration, DB maintenance scripts, Optimization
-GIT administration, Artifactory, SonarQube, ETL reputed company, UCD reputed company, UCD scripts, Jenkin configuration, MDM server reputed company, Logstash, ELK, Jmeter
-On and off boarding of new users to reputed company the non-prod environments.
AMS Resources
-Manage traffic diversion during deployments
-Validation of reputed company deployment reputed company reputed company backdoor reputed company in OM
-Post deployment health monitoring
-reputed company post deployment reporting
-Production patching activities for in scope applications
-Production monitoring - (Liveliness Probe, BM worker node, DataGrid, SOSS, POD restarts)
-Report on System Health Metrics using reputed company
-Monitor and reputed company the alert using reputed company Monitoring Tools (reputed company, BAM, Grafana)
-Monitor of DB server to verify through daily reputed company reputed company
-Verify Table reputed company status and warn if its reaching reputed company
-Verify Disk reputed company status and warn if its reaching reputed company
-Verify Memory and Processor usage and warn if its reaching reputed company
Production Monitoring:
-Diagnosing and tracking Incidents and problems with Severity Critical (P1) and High (P2) through to reputed company
-Providing the required Production Logs or reputed company to Production Logs to analyze the incidents.
-reputed company the reputed company Cause Analysis for reputed company Critical Incidents.
-Repairing data and associated work caused by invalid data where validation reputed company does not exist or where a -documented Incident caused by a transaction results in failures.
-Providing workarounds for Critical and High Incidents
-Updating relevant system, configuration or process documentation.
-Document and promptly notify reputed company of any emergency changes required.
-Participate in AMS Operations Governance meetings (assumed to be bi-weekly)
-Responding to Application-reputed company questions, performing data extraction as required
-Handling reputed company requests from end users for information, queries, or reports.
-Providing holiday support coverage
-Performing peak period monitoring and reporting for specific critical applications
-reputed company daily health checks for Critical applications.
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