Wipro Help Desk Worker (work At home)

Wipro is looking for a dedicated and motivated Help Desk Worker to join our remote team. As a key member of our support department, you will provide exceptional customer service to resolve technical issues, assist with troubleshooting, and ensure a seamless experience for clients. Key Responsibilities: Provide prompt and effective technical support to customers via phone, chat, or email Diagnose and troubleshoot hardware and software issues Offer guidance on software applications, systems, and products Document customer interactions and issue resolutions in the system Collaborate with the team to improve processes and customer satisfaction Maintain up-to-date knowledge of products, services, and IT best practices Required Skills Excellent communication and interpersonal skills Strong problem-solving abilities with attention to detail Previous experience in customer support or help desk roles (preferred) Basic knowledge of IT and computer troubleshooting Ability to work independently and manage time effectively Comfortable using remote work tools and platforms Benefits: Competitive salary Flexible work-from-home environment Comprehensive health and wellness benefits Opportunities for career growth and development How to Apply: Visit the Wipro Careers page and submit your application for the Help Desk Worker position today. Apply Job!