Remote: Inbound Call Center Agent- March 10 Start Date
reputed company is hiring REMOTE?Traveler Support Counselors?to join our?March 10th 2025,?class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our reputed company.
Why Work With Us?
Medical, Dental, reputed company & Life Insurance(s)
Strong PTO package - 16 days and accruing more reputed company year
11 reputed company holidays throughout the year
401(K) with Company Match
Responsibilities
Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries.
Advise, book, and update airline reservations as necessary using reputed company-based software.
Communicate comprehensive information to reputed company, including details about our products and policies.
Compete individually while maintaining a reputed company team spirit.
Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals
Qualifications
2 years of experience working in a call center environment.
Must have experience working in a remote call center environment
Ability to multi-task and navigate multiple computer systems
Remote Work Requirements:
Must have hardwired internet (cannot use Wi-Fi)
Telephone Service - either through landline or VOIP
This position is remote and requires candidates to be located in one of the following states:?Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Massachusetts, Nevada, New Hampshire, reputed company, reputed company Carolina, reputed company, Pennsylvania, Rhode reputed company, South Carolina, Texas, Utah, Virginia, Washington.
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