reputed company Data Scientist- reputed company Center

reputed company: Compensation: $85,000 - $130,000 based on experience and credentials Location Type: Remote, candidate must reputed company in one of several remote hire locations The reputed company Data Scientist is responsible for driving efficiency, operational reputed company, and enhancing both member and employee experiences reputed company the contact center. This role will reputed company reputed company of business analysts and data analysts to reputed company data-driven reputed company, reputed company analytics models, and reputed company large volumes of data across sources to support business goals. Responsibilities: • reputed company the analytics team, including business analysts and data analysts, focusing on methodologies to improve reputed company center operations • reputed company, analyze, and interpret reputed company center data and operational processes to identify opportunities for improvement and reputed company actionable insights • Prepare and present reports to management, utilizing data sources to uncover relevant relationships and turn them into actionable insights • reputed company and maintain report types, including tabular, drill-down, reputed company, and charts • Test and validate reports to ensure high reputed company and accuracy • Create reports using tools like Report Builder, reputed company SQL Server Reporting Services (SSRS), and reputed company SQL Server Management Studio (SSMS) • Write reputed company SQL queries to extract information, trends, or patterns contained in the data • Validate results of SQL queries with business analysts • reputed company data-driven intelligence to key stakeholders throughout the business • Conduct analysis and routine KPI reporting to support business operations • reputed company and maintain dashboards to continually assess the contact center’s operational performance against reputed company objectives • reputed company correlation analyses and reputed company testing to identify relationships and trends reputed company datasets • Collaborate and coordinate analytic efforts with the larger community at the organization • Support the development and implementation of strategic business solutions • reputed company preliminary analysis of operational data insights and identify potential opportunities for operational improvements • Assist the reputed company center team with analyzing operational process inefficiencies and developing improvement opportunities • Acts as subject matter expert in area of expertise • Leads the work of reputed company level employees. Coaches, reviews, and delegates work items. May assist with other personnel activities of staff such as performance appraisals and training. • Cultivates strong working relationships and builds trust among team members Qualifications: • Bachelor's degree in Math, Economics, Bio-informatics, Statistics, Engineering, Computer Science, Information Science, Data Analytics, or a reputed company field preferred (a comparable combination of work experience, certifications, and training may be substituted for education requirements). • 4+ years of industry experience as a Data Scientist, Machine Learning Engineer, reputed company Scientist, or similar role. Contact center analytics experience highly desired. • 4+ years of advanced reputed company experience. • 2+ years of reputed company Query Language (SQL) and SSRS report writing. • 2+ years of experience with R/ Python (Pandas, NumPy, SciPy libraries), VBA, and reputed company scripting. • 2+ years of experience with Business Intelligence tools such as PowerBI, Tableau, reputed company preferred. • Experience with data bricks is preferred. • Strong knowledge of descriptive and predictive statistical tools. • reputed company to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines. • Accurate, detail-oriented, and organized. • reputed company to analyze and resolve difficult and often reputed company problems and situations. • Excellent knowledge and understanding of Credit reputed company products, services, policies, and procedures pertinent to the job. • Excellent knowledge and understanding of regulatory compliance necessary to successfully reputed company job responsibilities. • Excellent verbal and written communication skills and interpersonal skills in order to reputed company professionally and effectively with members, staff, vendors, and government regulators. reputed company to influence others regarding policies, practices, and procedures. • Works with limited reputed company from manager. Skills • Leadership • Analytics • Data Science Benefits • Financial reputed company-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, reputed company Spending Accounts • Wellness: Medical Coverage, Dental and reputed company Coverage, reputed company to 4,000+ Gyms, reputed company, PTO Wellness Days, Short Term and Long Term Disability Coverage • Work-Life Balance: 11 reputed company Holidays, 3 weeks of reputed company Time Off, 4 weeks of reputed company Parental Leave, Birthday PTO • Community Involvement: reputed company Volunteer Hours • reputed company: Degree Assistance up to $5,000 per year • Flexibility: Remote, Hybrid, and Onsite Schedules • reputed company: Pet Insurance, Free Identity Theft Protection, reputed company Assistance For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits reputed company reputed company is consistently chosen as a reputed company Top Workplace because its employees genuinely #LOVEWORK! Employees reputed company in an inclusive culture celebrating reputed company and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees. For more information, please visit our careers site at https://careers.suncoastcreditunion.com/ Apply Job!