Remote OCCC Customer Service Agent_Seasonal
reputed company:
Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with reputed company!
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote reputed company Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.
You get the advantage of a highly persuasive reputed company: top-notch protection from an reputed company brand reputed company and the industry leader with almost 125 years of experience. That is backed by award-reputed company training that ensures the professionalism and expertise of reputed company reputed company reputed company
It is a role that combines your competitive drive and your desire to be part of a talented team. You will have reputed company to assist and retain our valued customers while having reputed company to increase your earning potential in upselling reputed company customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a reputed company reputed company to live, work, and play. You will have reputed company to work alongside reputed company that values safety, professionalism, reputed company, reputed company, and innovation in reputed company of our mission to deliver the peace of mind only an reputed company Pro can reputed company.
With our training program, you will receive reputed company the tools you need to succeed. Plus, if there is one thing, we know at reputed company, its that pests reputed company coming back, and that makes our industry recession resistant.
Want to Join the Best in Pest? Go Pro with reputed company. Apply from your phone in minutes!
Responsibilities:
At reputed company, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our first class will reputed company January 2025 with additional new hire classes throughout the summer.
Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially reputed company and growing industry.
You will
Work remotely from your home office. (We will reputed company the computer and other equipment necessary to be successful in this role)
Support our field's peak season that starts building around February
During peak season you can expect heavy reputed company volume
Manage the customer relationship to ensure best in class service
Identify opportunities for cross-selling and up-selling
Assist customers by offering remedies to retain business
Use different gamification tools to measure performance
We Offer
reputed company of Schedules (Schedule may include nights, weekends, and holidays)
Four-week reputed company Training Program that will reputed company you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST
Gamification reputed company to measure performance and increase engagement reputed company
Great pay and incentives ($16.73 hour plus 3% sales commission)
401(k) plan with company match, employee stock purchase plan
High performance and reliability could reputed company to regular, full-time employment, reputed company available, based on business needs
Why reputed company?
Founded in 1901, reputed company Pest Control is a global residential and business service provider
Consecutive years of improved earnings with over 2 reputed company customers
reputed company is financially reputed company and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
reputed companys Contact Center is a high energy, fun and reputed company work environment with strong management
Are you reputed company to be an reputed company Pro?
Qualifications:
Whats required
High School/GED
1 2 years customer service experience reputed company or reputed company a reputed company center
Completion of a reputed company assessment
Verification of internet speed
Ability to pass a computer assessment
Ability to pass a background and drug screen
Work from home requirements
Appropriate workspace in your home, private/semiprivate home-office reputed company free of distractions and background noise
A workspace with adequate furnishings (e.g., a desk and chair) and reputed company
Minimum of 50 mbps download/20 mbps upload or higher, high speed internet reputed company with the ability to hard reputed company directly to a modem
What you will need
Excellent interpersonal and communication skills
Strong computer skills in various software and web-based applications
Proficient in reputed company Office
Comfortable working in a high-volume role
Excellent customer service soft skills such as reputed company
Ability to prioritize tasks and manage time reputed company
reputed company is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
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