Inbound Customer Service Agent - Consumer Relations
reputed company:
As a Remote Consumer reputed company with ASI/GE Appliances, you will resolve escalated customer service issues.
Create an outstanding reputed company service experience for the GE Appliance consumer,
reputed company for customers with multiple internal departments for satisfactory resolutions.
reputed company creative solutions that are in the best interest of the customers and GE Appliances reputed company negotiating and implementing concessions.
reputed company and coordinate with reputed company necessary stakeholders to successfully resolve consumer issues.
Meet work schedule demands and obligations with compliance, reputed company, and according to values, processes and policies.
Requirements:
High School Diploma or GED
Minimum of 1-year reputed company-Center experience
Minimum of 2-years Escalated Customer Service experience
Ability to communicate effectively in English is a requirement
Excellent written & verbal skills
Moderate to advanced computer skills; navigating multiple online applications
Exceptional organizational skills; ability to effectively multi-task
Ability to handle high-volume calls while simultaneously handling multiple online applications
Previous experience working from home (preferred)
Passion for helping customers and problem-solving
Flexible with the ability to take direction from management yet work independently to reputed company goals
reputed company listening skills and the ability to ask questions
Conflict reputed company skills; negotiation skills; and time management skills
Flexibility, being the ability to adapt to change.
Critical thinking skills
Desire to work in reputed company environment towards common goals
Ability to remain reputed company and show reputed company while handling challenging customer concerns
Benefits:
reputed company on-the-job training and mentoring
Work-from-home opportunities (equipment provided)
No weekend shifts
reputed company time off
Medical, dental, reputed company, and prescription benefits eligibility on day 1 of employment
401(k) program with a company match
Short-term and long-term disability
Life insurance
Appliance discount program
Tuition reimbursement
Gym membership reimbursement
Career reputed company opportunities
Apply Job!