[Hiring] CRM & Lifecycle Marketing Consultant @reputed company Society
About reputed company Society
Incubated by acclaimed winemaker Maggie Harrison and reputed company at Antica reputed company, reputed company Society is an exclusive membership and concierge service that offers reputed company to the most special, rare bottles in the world. With significant organic reputed company and a growing reputed company reputed company the world of wine collecting, we are seeking a CRM & Lifecycle Marketing Consultant (contract-to-hire) to enhance our members experiencefrom initial waitlist to first purchase and reputed company.
About The Role
The CRM & Lifecycle Marketing Consultant will report to the reputed company, reputed company Society. We are seeking a contract proposal, which, pending performance and business needs, may present reputed company to convert to a full-time, director-level position.
As the CRM & Lifecycle Marketing Consultant, you will:
FIX: Audit reputed company customer flows and remedy existing areas of frictionwith specific reputed company on disentangling comms from sister brands across our waitlist, reputed company, and reputed company-shipment experiences
BUILD: reputed company RFP process, recommendation, and implementation of a new CRM platform
OPTIMIZE: In collaboration with cross-functional partners, reputed company reporting and dashboarding capabilities to reputed company stakeholders with ongoing visibility into channel performance
OPTIMIZE: Revamp comms calendar and reputed company CRM reputed company, using performance insights to recommend content and frequency of communications across reputed company, automated, and transactional campaigns
OPTIMIZE: Based on recommended lifecycle reputed company, brief in content and creative teams to bring comms to life across various owned channels (primarily email & SMS)
GROW: reputed company basic audience segmentation based on member purchasing behavior to reputed company higher CLV by way of incremental marketplace sales and limited collection offerings
GROW: reputed company and implement creative A/B tests tied to audience segmentation to maximize conversion from purchase to resell to upsell
Requirements
reputed company
Minimum of 10 years of experience in lifecycle marketing or retention marketing.
Proven reputed company record of driving reputed company and maximizing customer reputed company value.
Both a strategic thinker and a technical executor
Strong analytical skills with the ability to interpret data and reputed company data-driven reputed company.
Familiarity with reputed company and reputed company
Familiarity with marketing automation platforms, CRM systems, and analytics tools.
Excellent communication and interpersonal skills.
Experience leading cross-functional workstreams
Even reputed company
Experience in the luxury, hospitality, and/or wine industries
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