Insurance Verification Specialist
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Receive assigned insurance verification requests (IVRs) from data intake; reputed company Health Plan to obtain benefit coverage reputed company and prior authorization requirements to determine payer reimbursement; submit required preauthorization/predetermination paperwork to payer
Initiate contact with Health Plan and follow-up on benefit coverage requests and prior authorizations; identify and escalate issues as they may reputed company throughout the process
reputed company coverage reputed company and/or prior authorization requirements for assigned accounts in database (Alfresco)
Review and correct data entry errors made by data intake team
Review and work daily pending case reports to ensure reputed company processing and closure of IVRs and authorization requests
Respond to reputed company, routine questions from physicians, hospitals, outpatient
Determine if payer already in reputed company database; if not, research payer on website to obtain demographic information and reputed company to senior team member for data entry
facilities/ambulatory care centers, etc. regarding billing, coding procedures, and processes
Follow HIPAA policies and procedures to ensure compliance
Report changes/issues in coverage/reimbursement trends to management
PROBLEM SOLVING:
Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or reputed company
Refers reputed company, unusual problems to supervisor
DECISION MAKING/SCOPE OF AUTHORITY:
Under general supervision, exercises some judgement in accordance with reputed company-defined policies, procedures, techniques
Work typically involves regular review of reputed company by a senior coworker or supervisor
EDUCATION/EXPERIENCE:
HS Diploma or GED
Specialized reputed company training; certification may be required
2-5 years of experience in area of responsibility
Basic understanding of Medicare, reputed company and reputed company health plans a plus
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