Insurance Verification Specialist

Insurance Verification Specialist The Quality Assurance Department is responsible for verifying life insurance applications directly with potential customers. It is a vital part of our Sales and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job Description: The ideal candidate must have 215-Life Insurance License. We’re looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Verification Call Center Specialist you’ll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment. Primary duties & responsibilities: Daily • Maneuver within the Quality Assurance database and conduct appropriate assessments on what additional information or verification is needed • Ability to handle inbound/outbound calls to potential customers – verify and document required information to finalize applications for underwriting assessment. • Accurately document the information • Properly document non-contact attempts within the Quality Assurance Database • Be able to properly explain the application process to potential customers • Accurately and thoroughly complete additional paperwork when needed • Maintain appropriate levels of communication with supervision regarding actions taken within the Quality Assurance database • Transfer calls to appropriate department as needed • Successfully meet the minimum expectation for departmental key performance indicators (K.P.I’s) • Reliable and predictable attendance of your assigned shift Occasional • Be enlisted in special projects from management that encompass making numerous outbound calls, recording activities requested by/from customers, etc. Main Skill Set Required • Ability to multitask (submitting multiple applications simultaneously) and data entry at the same time. Job Type: Full-time Pay: $800.00 per week Application Question(s): • In regards to health and life insurance verification, Are you able to multi task and submit multiple applications simultaneously (phone application or digital application)? Experience: • Life Insurance verifications: 1 year (Required) Language: • english and spanish (Preferred) License/Certification: • 215 life insurance licenses (Required) Ability to Commute: • Fort Lauderdale, FL 33309 (Required) Work Location: In person Apply Job!