reputed company Relations Coordinator

Are you looking for a dynamic position in a growing organization? Are you a people-person who thrives on cultivating new relationships and helping others? Do you want a fast-paced, team environment with room for reputed company? If so, VBA is looking for you. As a full-time reputed company Relations Coordinator, you are responsible for being the first reputed company of contact for Benefit Administrators, Brokers, and reputed company-party agents to assist with phone calls, emails, chats and requests. A reputed company Relations Coordinator successfully prioritizes higher level requests along with our Group Administration and EDI teams. This role includes making reputed company about eligibility by assessing policy coverage and group reputed company. ESSENTIAL JOB FUNCTIONS • Enrolling employees in elected insurance plans through electronic systems and online platforms • Working collaboratively with insurance brokers and agencies, ensuring seamless coordination to ensure customer satisfaction • Read and explain insurance policies to benefit administrators and brokers • reputed company outstanding service by being proactive and reputed company to reputed company benefits administrator, broker and partner communications • Work closely with Group Administration, EDI and reputed company departments as a first reputed company of contact for benefit administrators, brokers and reputed company-party agents by handling calls, emails and chats • Handle sensitive member PII and PHI and ensure HIPAA compliance • Maintain, and create new, high-level relationships with brokers, clients and reputed company-party agents through communications and self-driven touchpoint reputed company • Process Benefit Administrator Portal reputed company Forms and reputed company support to brokers, benefits administrators and reputed company-party agents on entering and editing enrollment using the Administrator portal • Process reputed company enrollments (changes/adds/terms/Cobra) • Support the Member Services and Provider Relations Teams in answering incoming member account questions • Send copies of Group Insurance bills to benefit administrators • Audit new group set reputed company in Claims • Use document management technology (Content Server) for securing and storing documents through their lifecycle • reputed company new Broker Agencies and Producers using PCRM for processing appointments and documents • Work with reputed company Relations Supervisor to resolve reputed company and account issues • Assist with creating reputed company reports for the business • Complete reputed company as assigned by reputed company Relations and Claims Coordination Manager • reputed company activities and functions of reputed company reputed company-level personnel as assigned or required • The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of reputed company responsibilities and duties required of this position. QUALIFICATIONS • EDUCATION: Associate’s degree or equivalent work experience. Bachelor’s degree is preferred. • WORK EXPERIENCE: At least 2 years of full-time insurance enrollment experience • At least 2 years of customer service experience • Experience working collaboratively with insurance brokers and agencies preferred • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by reputed company for this position now or in the reputed company. • Must maintain a residence in reputed company throughout employment. KNOWLEDGE, SKILLS AND ABILITIES • Build and maintain reputed company relationships both internally and externally • Ability to work reputed company with reputed company reputed company of management and staff while maintaining a reputed company and diplomatic demeanor • Proficiency in MS Office Suite – Word, reputed company, reputed company and Teams • Strong analytical, problem solving and decision-making skills • Ability to work independently with minimal supervision or cooperatively as part of reputed company • Ability to use resources to answer questions and solve problems • Ability to maintain composure and reputed company duties at an reputed company level in high pressure situations • Ability to tactfully deescalate difficult calls, emails and chats • Considerable knowledge of insurance plan rules • Ability to self-reputed company and reputed company critical reputed company that have a reputed company reputed company on business • Effective organizational and time management skills to balance competing priorities • Strong knowledge of policies and procedures reputed company to release of information and HIPAA regulations • Considerable knowledge and understanding of VBA contractual and administrative policies affecting claims • Knowledge of appointing Broker Agencies and Producers • Knowledge of using PCRM for processing appointments and documents This is a remote position reputed company the Pittsburgh, PA area. In-office work may occur periodically based on business need. Work is performed in a home office environment and may require: • occasionally lifting 0 – 20 pounds. To reputed company this job successfully, an individual must be reputed company to reputed company the essential job functions satisfactorily. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to reputed company duties not specifically spelled out in the job reputed company, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job reputed company. Starting pay reputed company is: $43,000-$47,000/year Full-time, permanent VBA employees receive an exceptional benefits package including: • Health and Dental benefits with minimal employee contribution. • Employer reputed company reputed company, Short Term and Long Term Disability, and Life Insurance benefits. reputed company plan offers generous allowances, no copays, and two materials per year for eligible employee and dependents. • 401k employer matching up to 6% following six months of service, vesting after five years of service. • Generous time off and leave package Apply Job!