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Claim Section Manager-Injury -Hybrid

Remote, USA Full-time Posted 2025-11-03
About the position The Claim Section Manager-Injury at State Farm is responsible for overseeing the management of first line leaders and their teams, ensuring high-quality service in auto injury claims. This hybrid role combines remote work with in-office collaboration, focusing on leadership, compliance, and process improvement to maintain the company's industry-leading position. Responsibilities • Manage assigned first line leaders and oversee their teams, including hiring, training, coaching, and performance management. , • Lead the team towards achieving department and company goals. , • Set team culture and vision to create an inclusive and high-performing work environment. , • Manage and oversee auto injury claims on behalf of the company. , • Review and control the operation's quality claim activities, including investigations and claim payments. , • Make decisions in the best interest of customers and employees. , • Engage with internal and external counsel on litigation and regulatory activities. , • Coordinate and implement new company programs, policies, and procedures. , • Contribute to high-level project work impacting customers and the organization. , • Ensure compliance with company procedures and applicable laws. , • Suggest methods to update and enhance processes and technologies. , • Develop collaborative relationships with leaders from other claim segments. Requirements • Prior Property & Casualty Claim handling experience, particularly in Injury/Casualty claims. , • Litigation Management experience is desired. , • Experience in Claim Investigation is desired. , • Commercial Auto Experience is preferred. , • Experience with evaluating injury claims, medical billing, and treatment. , • Data Analysis experience is required. , • Experience leading other leaders is essential. , • Demonstrated horizontal/peer influence is necessary. , • Insurance education and/or higher education is preferred. , • A valid driver's license is required. Nice-to-haves • Experience in managing litigation processes. , • Familiarity with commercial auto claims. Benefits • 401(k) , • Adoption assistance , • Bereavement leave , • Dental insurance , • Employee assistance program , • Employee discount , • Health insurance Apply Job!  

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