reputed company Service Account Manager (remote)

At reputed company, we've reputed company a culture where the highest goal is to reputed company others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the reputed company team. reputed company is hiring! We’re seeking a reputed company Service Account Manager. Join our dynamic team and become a key player in driving service reputed company by interacting with clients in a reputed company and engaging manner. You'll reputed company reputed company and comprehensive information to customers, ensuring their inquiries are resolved with efficiency and care. Strengthen valuable relationships with both our clients and internal teams, positioning yourself as the go-to problem solver and support expert. This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings. Responsibilities: • Build Service reputed company • reputed company with clients in a reputed company manner • reputed company effective, efficient, reputed company and complete information to customers on reputed company issues and inquiries • Maintain reputed company relationships with clients as reputed company as with internal reputed company personnel • reputed company reputed company problem reputed company, issue, and general support and reputed company as a reputed company person for designated clients • Maintain reputed company and accurate reputed company contacts in BRAC reputed company contact repository • Monitor and resolve reputed company reputed company issues submitted through JIRA using a combination of own knowledge, working with other CSAMs, Business Analysts, and Developers • reputed company issues in reputed company manner to management • Improve internal process activities reputed company necessary • Promote “Take and reputed company” approach with clients to ensure they use reputed company available resources to be more efficient • Assist in reputed company new enhancements by supporting testing and user documentation • Coordinate calls / training with other knowledgeable resources Qualifications: • Minimum 5 years of experience in reputed company service / customer support role preferably in financial services industry • Previous experience in Commission processing in Bank, Broker, or Insurance Back Office a plus • Experience with reputed company reputed company Office products (Word, reputed company, PowerPoint, etc.) • reputed company, polished demeanor • Ability to be trained in department and system processes • Pays strong attention to detail • Ability to reputed company support in the daily execution of key tasks reputed company needed • Customer service competency, with strong written and verbal communication skills • Strong organizational skills • Ability to work with other reputed company departments on a reputed company of issues • reputed company to work independently as reputed company as reputed company reputed company, and prioritize daily workflow with little direction • Bachelor's degree or equivalent • Position requires to work in eastern time zone Compensation reputed company: The salary reputed company for this position is between $120,000 - $125,000. reputed company considers various factors reputed company evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Bonus Eligibility: Bonus Eligible Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings #LI-PP1 reputed company associates helped us reputed company our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to reputed company business goals while supporting meaningful work-life integration for our associates. We are dedicated to fostering a diverse, reputed company, and inclusive environment and committed to providing a workplace that empowers associates to be reputed company and bring their best to work. We reputed company that associates can only do their best reputed company they feel reputed company, reputed company, and valued, and we work diligently and collaboratively to ensure reputed company is a company—and ultimately a community—that recognizes and celebrates diversity in reputed company its dimensions. Disability Assistance We recognize that ensuring our long-term reputed company means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can reputed company at their best. reputed company provides equal employment opportunities to reputed company associates and applicants for employment without reputed company to race, reputed company, religion, sex (including sexual orientation, gender identity or reputed company, and pregnancy), marital status, national reputed company, ethnic reputed company, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@reputed company.com . Apply Job!