Remote Bilingual Insurance Customer Service Representative

Join Cambias Insurance Agency, led by a Sales Leader with 10 years of experience with Allstate and a total of 20 years in the insurance industry. Located in the Metro New Orleans area, we're committed to advancing and growing our agency while maintaining a family-oriented atmosphere. With a current staff of 10 and plans for expansion, we value community involvement and are seeking individuals who align with our culture and goals. We're seeking a Bilingual Customer Service Representative to join our team. This full-time position offers a competitive salary based on experience, ranging from $28,000 to $50,000 per year, with opportunities for commission and bonuses. As an integral part of our agency, you'll provide exceptional service to our diverse client base and contribute to our growth and success. Join our team at Cambias Insurance Agency and become part of a dynamic and growing agency. Apply today and be a part of our mission to serve our community with excellence and integrity. Office hours are 9am-5:30pm CST Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Evenings Off Weekends Off Holidays Off Paid Holidays 401k Plan Professional Development Professional Work Environment Team Building Activities Paid Sick Leave Personal Workspace Monday - Friday (9am - 5:30pm) Work Schedule Licensing Assistance Available Work from Home Workplace Benefits All Required Equipment ProvidedHealth Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Mon-Fri Schedule Retirement Plan Responsibilities • Cultivates and maintains strong relationships with clients. • Identify opportunities to upsell additional products to existing clients. • Prepare and issue insurance documents promptly and accurately. • Assist with onboarding clients to have good expectations and know how to use our services. • Ensure policy changes are processed accurately and in compliance with regulations. • Coordinate client appointments and manage calendars effectively. Requirements • Licensing Requirements: • Candidate must have an active Property and Casualty License • Must be fluent in Spanish, along with proficiency in English to be considered. • Allstate experience strongly preferred. • Proficient in Microsoft Office Suite, including Word, Excel. • Meticulous attention to detail in all tasks and responsibilities. • Collaborative and supportive team member who fosters a positive work environment. • Clear and effective communication skills, both written and verbal. • Demonstrates professionalism and respect in all interactions within the office environment. The candidate must be available via Zoom throughout the standard workday. This requirement ensures seamless communication and collaboration with team members and managers. Apply Job!