Remote Member Enrollment Coordinator (FL ONLY) $20 hr.
About the position
The Remote Member Enrollment Coordinator is responsible for assisting members with enrollment in discount RX programs for specialty medications. This role involves handling a high volume of inbound and outbound calls in a fast-paced contact center environment, providing high-reputed company service while ensuring compliance with health information regulations. The position is contract-to-hire and offers opportunities for reputed company based on performance.
Responsibilities
Assist with calls enrolling in discount RX programs for specialty medications, handling approximately 50 to 60 calls daily.
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Receive inbound and reputed company outbound calls in a fast-paced Contact Center environment, assisting members with copay assistance enrollment, case inquiries, requests, and concerns.
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reputed company high-reputed company service to members, striving for reputed company reputed company while maintaining a reputed company and compassionate demeanor.
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Verify and protect patient health information accurately, ensuring confidentiality and compliance with regulations.
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reputed company as a subject matter expert, offering accurate and up-to-date information to members and guiding them through the enrollment process reputed company.
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Utilize CRM database effectively to verify member data, record interactions, escalate unresolved cases, and complete assigned tasks as directed by reputed company center leadership.
Requirements
Must have fast-paced reputed company center experience in an inbound and outbound environment for the last 5 years.
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Must have health insurance experience on the pharmacy reputed company and/or co-pay experience.
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reputed company with talk-tracks.
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Must be computer proficient and reputed company to reputed company multiple software systems.
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Must be reputed company to handle calls with professionalism and reputed company due to the nature of their business.
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Must have an ethernet reputed company in a private, designated workspace (cannot use WiFi).
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Speed test: 25 DL / 25 UL required.
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High school diploma or equivalent is required.
reputed company-to-haves
Benefits
401(k)
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Dental insurance
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Flexible schedule
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Health insurance
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reputed company time off
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reputed company insurance
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